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Old 09-06-2014, 04:54 AM   #1
Kama17
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Device: Kobo
Calibre not allowing me to delete Books from Kobo touch

I have just downloaded the latest update for Calibre, for some reason this update and the last one won't allow me to use calibre to delete books from my Kobo Touch.
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Old 09-06-2014, 06:11 AM   #2
davidfor
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Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
It's working perfectly here, so, some details are needed:

- What OS? What firmware version? What calibre version? Yes, you said latest, but if someone does a search and finds this in a few weeks, latest will be something else.
- Does calibre see the device and display the books in the device list?
- Can you see the books via the OS tools? ie. Windows Explorer or Finder or whatever you use.
- Can you delete a book using the OS tools?
- Can you send a book to the device successfully?
- Can you delete a book using the devices UI?
- Were any error messages displayed at any time?

The answer to one of the above, might trigger the solution. If not, a debug log should help. To produce this:

- Start calibre
- Right click on the preferences button and select "Restart in debug mode"
- Calibre will close, restart and display a message about a log
- Connect the device and wait for calibre to finish processing
- Try to delete a book.
- When that finishes, close calibre,

The debug log will then be displayed. Please post the complete log either as an attachment or wrapped in "spoiler" tags. I should be able to see what is happening from the log.
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