[Intruded in another member's introduction]

ktkat1949 · 01-08-2014, 11:35 AM

Hello from sunny Victoria BC Canada. Bought myself an Kobo Aura for Xmas. I had previously bought a Mini but found it was slow at turning pages and the screen froze a lot so stopped using it. Really love to read and thought if I upgraded the Kobo I would get better usage. Sad to say I can't use it at all. Main reason for buy was to get books from library but I cannot connect with Internet at all. I have correct info but it keeps saying unable to join. I have surfed the web and found connectivity problems with aura are rampant. I tried phoning KOBO and sat on phone for an hour. Emailed them two days ago and no reply.(customer service does not impress me) I am on the verge of returning it.
Does anyone have any suggestions?? Thanks for reading.

Dr. Drib · 01-09-2014, 06:50 AM

Please post to the appropriate forum with your questions.

Don
(Moderator)

01-08-2014, 11:35 AM	#1
ktkat1949 Junior Member Posts: 7 Karma: 10 Join Date: Jan 2014 Device: kobo aura HD	[Intruded in another member's introduction] Hello from sunny Victoria BC Canada. Bought myself an Kobo Aura for Xmas. I had previously bought a Mini but found it was slow at turning pages and the screen froze a lot so stopped using it. Really love to read and thought if I upgraded the Kobo I would get better usage. Sad to say I can't use it at all. Main reason for buy was to get books from library but I cannot connect with Internet at all. I have correct info but it keeps saying unable to join. I have surfed the web and found connectivity problems with aura are rampant. I tried phoning KOBO and sat on phone for an hour. Emailed them two days ago and no reply.(customer service does not impress me) I am on the verge of returning it. Does anyone have any suggestions?? Thanks for reading. Last edited by ktkat1949; 01-08-2014 at 11:36 AM. Reason: misspelling

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01-09-2014, 06:50 AM	#2
Dr. Drib Grand Sorcerer Posts: 45,443 Karma: 59592133 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	Please post to the appropriate forum with your questions. Don (Moderator)

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