Vox Kobo desktop no longer synchronizing with my account

dragoon · 09-27-2013, 02:52 PM

The last two books I purchased from the Kobo store will not appear in the Kobo desktop application library even though, when I opened up my VOX, they appeared there. As well, the charges went to my credit card as normal. However, when I open the Kobo desktop and hit the synch button nothing happens and the two new books do not appear in my library.

PeterT · 09-27-2013, 05:32 PM

What books are they? I believe some titles are only readable via the Vox and not by the desktop or other Kobo eReaders.

dragoon · 09-27-2013, 06:48 PM

Both books were purchased from the Kobo store via a Kobo email promo. They are Dan Brown's inferno and Bryan Sykes' Saxons, Vikings and Celts. Both are epubs.

PeterT · 09-27-2013, 07:12 PM

ePubs do NOT download via Kobo Desktop; only the so called kePub's do.

ePubs are managed via ACSM files, that in turn are opened via Adobe Digital Editions (ADE).

09-27-2013, 02:52 PM	#1
dragoon Junior Member Posts: 9 Karma: 10 Join Date: May 2010 Device: Kobo Reader	Kobo desktop no longer synchronizing with my account The last two books I purchased from the Kobo store will not appear in the Kobo desktop application library even though, when I opened up my VOX, they appeared there. As well, the charges went to my credit card as normal. However, when I open the Kobo desktop and hit the synch button nothing happens and the two new books do not appear in my library.

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09-27-2013, 05:32 PM	#2
PeterT Grand Sorcerer Posts: 13,511 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	What books are they? I believe some titles are only readable via the Vox and not by the desktop or other Kobo eReaders.

09-27-2013, 06:48 PM	#3
dragoon Junior Member Posts: 9 Karma: 10 Join Date: May 2010 Device: Kobo Reader	Both books were purchased from the Kobo store via a Kobo email promo. They are Dan Brown's inferno and Bryan Sykes' Saxons, Vikings and Celts. Both are epubs.

09-27-2013, 07:12 PM	#4
PeterT Grand Sorcerer Posts: 13,511 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	ePubs do NOT download via Kobo Desktop; only the so called kePub's do. ePubs are managed via ACSM files, that in turn are opened via Adobe Digital Editions (ADE).

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