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#1 |
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Evangelist
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 466
Karma: 5575734
Join Date: Feb 2013
Location: UK
Device: kobo Aura H20 2nd Ed
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Arrgghh not happy
set up a second kobo account to get emails etc and forgot to sign out of it just bought 2 books and they are on that one not my main one.
Have emailed Kobo and hopefully they can move the books to the other account if not what should i do? Any ideas. I have not tried to download and put them on ereader yet as not sure if it will work. I dont use kobo desktop just do through ade |
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#2 |
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Trying for calm & polite
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Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
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Well, if they don't do this for you, you can probably load the books as epubs.
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#3 |
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Evangelist
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 466
Karma: 5575734
Join Date: Feb 2013
Location: UK
Device: kobo Aura H20 2nd Ed
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thanks think they are Adobe DRM so hopefully they will reply soon
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#4 |
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Grand Sorcerer
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Karma: 79983758
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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If Adobe DRM'ed then the "license" gets applied when you initially open the ACSM file within ADE to complete the download.
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#5 |
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Trying for calm & polite
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
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My Adobe stuff is so messed up that although I authorize the computer, I now remove the drm and transfer the book using calibre. It is odd though because I have always used the same kobo account and the same adobe account, but it is still a mess. Adobe support suggested that I go back and use an older version of the ADE software to fix it.
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#6 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,703
Karma: 79983758
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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I gave up on version 2.x of ADE as I kept having issues with device registration, and have reverted to 1.7.2
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#7 |
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Trying for calm & polite
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
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I guess at some point, I realized that I did not need to have both an archive of books with ADE DRM and another archive of the same books, but DRM free. YMMV.
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#8 |
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Evangelist
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 466
Karma: 5575734
Join Date: Feb 2013
Location: UK
Device: kobo Aura H20 2nd Ed
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all sorted had a live webchat with a fantastic guy at customer service who merged both accounts and sorted all out for me
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