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Old 07-06-2013, 01:32 PM   #1
Typographer
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Exclamation Error downloading cover in windows 8

Hi,
I was using calibre just fine in windows 7, but yesterday I installed windows 8 on my SDD and now I'm getting an error trying to download covers. This is the error:

Code:
calibre, version 0.9.38
ERRO: Falha ao baixar: Falha ao baixar as capas, clique em "Mostrar detalhes" para ver os detalhes.

Traceback (most recent call last):
  File "site-packages\calibre\utils\ipc\simple_worker.py", line 210, in main
  File "site-packages\calibre\ebooks\metadata\sources\worker.py", line 109, in single_covers
WindowsError: [Error 5] Access is denied: u'C:\\Users\\MEH3R_~1\\AppData\\Local\\Temp\\calibre_ourzml\\ywkcuq_single_metadata_download'
Any help would be appreciated.
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Old 07-06-2013, 01:48 PM   #2
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That says Calibre can't write to the Temp Directory.
The usual: User Rights to their own Temp folder got messed up somehow.
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Old 07-06-2013, 09:08 PM   #3
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@Typographer - can you tell us what other directories you see in C:\Users\MEH3R_~1\AppData\Local\Temp\

Some people have gotten around this problem by giving "Everyone" full access to the temp directory, i.e. a brute force approach.

I think some other folks might have overcome the problem by installing the 32bit version of Calibre

And I have a vague memory of one person saying he was trying out a different security suite which he/she didn't name, and when they went back to ESET the problem went away.
====================

IMO this is happening too often - temp is used by firefox, sigil, MS Office, MS Visual Studio, Notepad++, acrobat, and many other programs - I'm not aware of this issue arising repeatedly with other applications running on Windows 8. If MS Office had this problem on Win8 MS would be looking at Chapter 11 already

BR

Last edited by BetterRed; 07-07-2013 at 01:18 AM.
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Old 07-07-2013, 04:57 PM   #4
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Hi,
Aparently windows somehow changed the permisions on the temp folder. This was giving me trouble in a game I was playing too, so I search the game dev forum and I found a solution. I just typed "icacls "%appdata%\..\Local\Temp" /reset /T" in cmd.exe with admnistrator rights and it is working now.

Thanks for the help.
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Old 07-07-2013, 07:13 PM   #5
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Quote:
Originally Posted by Typographer View Post
Hi,
Aparently windows somehow changed the permisions on the temp folder. This was giving me trouble in a game I was playing too, so I search the game dev forum and I found a solution. I just typed "icacls "%appdata%\..\Local\Temp" /reset /T" in cmd.exe with admnistrator rights and it is working now.

Thanks for the help.
@Typographer -

Its always good to know that a problem was resolved, its even better to know how - karma coming your way

Windows would not change it of its own accord, as I said too many applications use the temp. Something specific to Windows 8 is changing the permissions - which makes me think its a Windows 8 Metro App.

@TPTB - I wonder if this is worth adding to the calibre manual FAQ section

BR
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