Screen crash. Damn

Gogolo · 02-25-2008, 11:48 AM

Now there is a new user with a totally crashed screen.

I just took the iLiad out of its bag and what do I see? looks like a window where a car has driven over...

I could cry. This is too hard. It has happend in the official iRex bag.

Shit. Damn.

Sorry. Had to write this.

Olivier

carandol · 02-25-2008, 05:16 PM

Ow! I feel for you.

templario · 02-25-2008, 06:22 PM

I´m sorry for you.

tribble · 02-26-2008, 04:19 AM

That sucks big time. I just broke my CyBook screen. I can feel your pain.

Gogolo · 02-26-2008, 08:06 AM

Thanks for your compassion.

Now I want a case for the iLiad where a Brontosaurus can stand on. Do you know anything like this?

Thanks

yokos · 02-26-2008, 08:11 AM

Hey, Gogolo. I'm sorry for you. A nightmare came true. What a bad beat.

Quote:

Originally Posted by Gogolo

It has happend in the official iRex bag.

So it's a official "not secure" iRex bag.

Gogolo · 02-26-2008, 08:19 AM

This makes me very angry, because I know what iRex will say: This is not covered by warranty...

You like to see scary things? Well, look at this picture!

yokos · 02-26-2008, 08:31 AM

Oh no! There is no way to ignore the damage.
Without investing 2xx € you can't use your iLiad anymore.

tribble · 02-26-2008, 08:39 AM

Quote:

Originally Posted by yokos

So it's a official "not secure" iRex bag.

Just because it has a good front plate, doesnt mean you are absolutely safe with it. A strong bump to a corner can still cause to break the screen. My Cybook dropped in its protective cover and it looks almost like Gogolos iLiad.

Lazycat · 02-28-2008, 10:23 AM

It's too bad!

Have you reached iRex's customer service? I think you should ask for a replacement.

Gogolo · 02-28-2008, 11:39 AM

Repair box is on the way.

But I suppose I will have to pay badly for this...

If only they would build a vizplex in.

Greetings

tribble · 02-28-2008, 12:22 PM

If vizplex would have an advantage over the eink used in the iLiad, i would agree, but i have seen quite a few iLiads next to quite a few vizplex screens, and the iLiad is sharper, the black is blacker. Just the screen refresh rate is slower.

So i hope for an improved device with the next gen flexible display. Those do not need a glas layer for eink anymore. Although the wacom might need one still.

JSWolf · 02-28-2008, 12:28 PM

Of course, we hear of more horrific accidents and the device screen comes out fine. It's not fair really. So are you going to speak with iRex and see what they can do for you?

Tribble, what are you going to do?

HarryT · 02-28-2008, 12:50 PM

I feel pain for the original poster, but from the state of the screen you can see that it's had a hell of a bump from something! That couldn't happen spontaneously - could it?

tribble · 02-28-2008, 02:36 PM

Quote:

Originally Posted by JSWolf

Tribble, what are you going to do?

Uhm, what should i do? I dont really understand.

Quote:

Originally Posted by HarryT

I feel pain for the original poster, but from the state of the screen you can see that it's had a hell of a bump from something! That couldn't happen spontaneously - could it?

I agree that this is very unlikely to happen by just lying around. What i have seen is that a device gets a bump and looks fine, because the crack in the glass layer is only minimal. Unfortunately by normal handling this crack then grows and results in large screendamage. E.g. from a tiny crack you can barely see to a larger one, can be done by a temperature change alone. That way it seems like it has just appeared.

If things like this would happen spontaneously, it would be very bad. As i said, of all the devices we sold, only 1 had screen damage. And not spontaneously. I can not rule out, that it actually happens to someone, but it is definately not a general problem with the iLiad. And i dont handle my iLiad like a raw egg all the time. But i didnt drop it yet like my CyBook either

02-25-2008, 11:48 AM	#1
Gogolo Addict Posts: 353 Karma: 92 Join Date: Sep 2007 Device: DR1000S, Nook ST (rooted), Kobo Aura one (ksm)	Screen crash. Damn Now there is a new user with a totally crashed screen. I just took the iLiad out of its bag and what do I see? looks like a window where a car has driven over... I could cry. This is too hard. It has happend in the official iRex bag. Shit. Damn. Sorry. Had to write this. Olivier

02-26-2008, 08:19 AM	#7
Gogolo Addict Posts: 353 Karma: 92 Join Date: Sep 2007 Device: DR1000S, Nook ST (rooted), Kobo Aura one (ksm)	This makes me very angry, because I know what iRex will say: This is not covered by warranty... You like to see scary things? Well, look at this picture! Attached Thumbnails

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02-25-2008, 05:16 PM	#2
carandol Evangelist Posts: 423 Karma: 2153430 Join Date: Dec 2007 Device: BeBook	Ow! I feel for you.

02-25-2008, 06:22 PM	#3
templario Connoisseur Posts: 86 Karma: 10 Join Date: Dec 2006 Device: Iliad	I´m sorry for you.

02-26-2008, 04:19 AM	#4
tribble iLiad Maniac Posts: 1,382 Karma: 2369 Join Date: Apr 2006 Location: Germany Device: Bookeen Opus (i love that thing) and iPad (what an irony)	That sucks big time. I just broke my CyBook screen. I can feel your pain.

02-26-2008, 08:06 AM	#5
Gogolo Addict Posts: 353 Karma: 92 Join Date: Sep 2007 Device: DR1000S, Nook ST (rooted), Kobo Aura one (ksm)	Thanks for your compassion. Now I want a case for the iLiad where a Brontosaurus can stand on. Do you know anything like this? Thanks

02-26-2008, 08:31 AM	#8
yokos Pac-Man caught my iLiad. Posts: 807 Karma: 3595 Join Date: Apr 2006 Location: Germany; next to Baltic Sea Device: Boox Max Lumi, iRex iLiad (RIP)	Oh no! There is no way to ignore the damage. Without investing 2xx € you can't use your iLiad anymore.

02-28-2008, 10:23 AM	#10
Lazycat Enthusiast Posts: 46 Karma: 10 Join Date: Dec 2007 Device: iLiad 2nd Edition	It's too bad! Have you reached iRex's customer service? I think you should ask for a replacement.

02-28-2008, 11:39 AM	#11
Gogolo Addict Posts: 353 Karma: 92 Join Date: Sep 2007 Device: DR1000S, Nook ST (rooted), Kobo Aura one (ksm)	Repair box is on the way. But I suppose I will have to pay badly for this... If only they would build a vizplex in. Greetings

02-28-2008, 12:22 PM	#12
tribble iLiad Maniac Posts: 1,382 Karma: 2369 Join Date: Apr 2006 Location: Germany Device: Bookeen Opus (i love that thing) and iPad (what an irony)	If vizplex would have an advantage over the eink used in the iLiad, i would agree, but i have seen quite a few iLiads next to quite a few vizplex screens, and the iLiad is sharper, the black is blacker. Just the screen refresh rate is slower. So i hope for an improved device with the next gen flexible display. Those do not need a glas layer for eink anymore. Although the wacom might need one still.

02-28-2008, 12:28 PM	#13
JSWolf Resident Curmudgeon Posts: 79,238 Karma: 145488788 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Of course, we hear of more horrific accidents and the device screen comes out fine. It's not fair really. So are you going to speak with iRex and see what they can do for you? Tribble, what are you going to do?

02-28-2008, 12:50 PM	#14
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	I feel pain for the original poster, but from the state of the screen you can see that it's had a hell of a bump from something! That couldn't happen spontaneously - could it?

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