Troubleshooting reinstalling firmware

Odins_child · 02-18-2013, 04:19 AM

Is it possible to reinstall the firmware on my kindle keyboard 2nd gen? I've tried dropping firmware 2.5.7 and 2.5.8 into the root folder, but it doesn't give me the option to update the firmware like it did my Paperwhite. I bought this used on craigslist and the girl i bought it from failed to tell me that it had a few issues (I get the popup that says battery is critical even if it has been fully charged and usage time is maybe 30-60 minutes. It will completely freeze up on me, forcing me to hold the switch for 20 secs to restart it. It also has a hard time connecting to the computer, i have to completely shut down my computer, and turn it back on again before the computer will recognize it. The amber/green light won't even come on until i do that)

If i am able to reinstall the firmware, do you think it will help? If not, what other things can i try to get it back to good working order? I'd like to gift it to my mom, as she wants to get back into reading, but don't want to give it to her if she has to fight with it all the time.

david8866 · 02-18-2013, 03:14 PM

Have you tried reset to factory setting? Press home, then menu, then settings, then menu again and it is a choice in that list.

Odins_child · 02-18-2013, 04:01 PM

Yeah I have, I reset to factory settings as soon as I got it, and again the other night.

GoSharks · 02-18-2013, 06:32 PM

Perhaps the battery needs to be replaced. A while back, my K2 started acting up...replaced the battery and has been solid ever since. Just a thought.

02-18-2013, 04:19 AM	#1
Odins_child Junior Member Posts: 9 Karma: 16526 Join Date: Feb 2013 Location: Oregon Device: Kindle paperwhite	reinstalling firmware Is it possible to reinstall the firmware on my kindle keyboard 2nd gen? I've tried dropping firmware 2.5.7 and 2.5.8 into the root folder, but it doesn't give me the option to update the firmware like it did my Paperwhite. I bought this used on craigslist and the girl i bought it from failed to tell me that it had a few issues (I get the popup that says battery is critical even if it has been fully charged and usage time is maybe 30-60 minutes. It will completely freeze up on me, forcing me to hold the switch for 20 secs to restart it. It also has a hard time connecting to the computer, i have to completely shut down my computer, and turn it back on again before the computer will recognize it. The amber/green light won't even come on until i do that) If i am able to reinstall the firmware, do you think it will help? If not, what other things can i try to get it back to good working order? I'd like to gift it to my mom, as she wants to get back into reading, but don't want to give it to her if she has to fight with it all the time.

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02-18-2013, 03:14 PM	#2
david8866 Zealot Posts: 147 Karma: 1015220 Join Date: May 2011 Device: kindle	Have you tried reset to factory setting? Press home, then menu, then settings, then menu again and it is a choice in that list.

02-18-2013, 04:01 PM	#3
Odins_child Junior Member Posts: 9 Karma: 16526 Join Date: Feb 2013 Location: Oregon Device: Kindle paperwhite	Yeah I have, I reset to factory settings as soon as I got it, and again the other night.

02-18-2013, 06:32 PM	#4
GoSharks SQUIRREL!! Posts: 1,636 Karma: 8400000 Join Date: Nov 2010 Location: California Device: K-Fire, PW2, PW3	Perhaps the battery needs to be replaced. A while back, my K2 started acting up...replaced the battery and has been solid ever since. Just a thought.

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