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#1 |
Wizard
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Join Date: Oct 2010
Location: UK
Device: Pocketbook Pro 903, (beloved Pocketbook 360 RIP), Kobo Mini, Kobo Aura
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my PB360 has developed a problem with no apparent reasons - every now and then the screen appears striped, as in the picture attached. Sometimes a page turn solves the problem, sometimes it is more persistent: any idea what the problem could be?
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#2 |
Resident Curmudgeon
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Location: Roslindale, Massachusetts
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Sounds like the screen controller is failing.
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#3 |
Wizard
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Join Date: Oct 2010
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#4 |
Resident Curmudgeon
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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#5 |
Wizard
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Join Date: Oct 2010
Location: UK
Device: Pocketbook Pro 903, (beloved Pocketbook 360 RIP), Kobo Mini, Kobo Aura
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#6 |
Resident Curmudgeon
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Karma: 130140792
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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#7 | |
Enthusiast
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Join Date: Mar 2011
Device: Pocketboot 360
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Quote:
Have seen it within FBreader as well as in system-settings pages. j. |
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#8 |
Resident Curmudgeon
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Join Date: Nov 2006
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It's not a software issue. It's a failing screen controller that will eventually fail.
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#9 | |
Wizard
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Quote:
I have written last week and be entered into some sort of electronic system, but I've just eralised that the sreenshot I sent (the one attached here) looks fine - obviously the screenshot does not capture what I can see from outside. If nothing happens by lunchtime, I am going to write again - so far the UK representative ahs been very efficient, so I am confident they will sort it out - but I'll keep you posted! |
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#10 | |
Enthusiast
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Join Date: Mar 2011
Device: Pocketboot 360
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Quote:
As to the photo - I did note your screen grab wasn't especially woeful ![]() |
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#11 |
Wizard
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the attached are more like it - I think there must have been a problem with their automatic system, as I just sent another message this time to a person, and I got an immediate "human" reply - looking good, hopefully!
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#12 |
Enthusiast
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Device: Pocketboot 360
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I haven't heard back from greenreader.co.uk yet - but did get an automated ack-back saying they would respond in time.
Curiously my problem - and I'll post a pic next time it manifests - seems inverted to how yours shows. In my case I get thin lines of off-pixels, rather than on-pixels, so it's somewhat more readable when it happens (but still very obvious and clearly 'not right' when it triggers). |
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#13 | |
Resident Curmudgeon
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Quote:
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#14 | |
Wizard
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Join Date: Oct 2010
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Quote:
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#15 | |
Enthusiast
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Join Date: Mar 2011
Device: Pocketboot 360
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Quote:
I got a reply back from Ginta at greenreader.co.uk - she asked for a photo of the problem, and annoyingly I haven't yet seen a return of the problem. Admittedly for two of the past four weeks I've not really used the 360, so I should probably just sit down and pick a book and hit next-page repeatedly until it shows up again. Intermittent problems are the absolute pits, especially ones that involve hardware. |
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