Amazon doesn't accept Mobi because of "bug in header"

georg3200 · 11-09-2012, 05:11 AM

Hi,

We converted an Epub to a Mobi. I think it was Calibre version 0.9.5.
We used the option "both" for conversion.

Amazon does not accept the Mobi because "it might have a bug in the header"...

The statement from Amazon was like:
"The file was delivered as a Mobi, but has failed internally. Might you please check if it was produced with Calibre, because they have a bug in the header which might cause this problem."

"They create a time out in the publishing line..."

We already produced a lot of Mobis from Epubs with Calibre and we never had problems.

Any help appreciated.

kovidgoyal · 11-09-2012, 05:49 AM

You need to ask Amazon what this bug is. "bug in the header" can mean anything. Though I doubt you'll get a response since Amazon really dont like the fact that people are not dependent on them to create MOBI files, despite their best efforts to make a closed format.

georg3200 · 11-09-2012, 06:14 AM

That is what I think too.
I can't believe that there is really a bug in the converted mobi. We already delivered a lot of Calibre generated mobi to Amazon. But this "bug" is new.
So you're probably right, that Amazon doesn't what someone else to be part of the game.
But I will give it a try and ask Amazon.
Thanks for your help...

11-09-2012, 05:11 AM	#1
georg3200 Connoisseur Posts: 59 Karma: 10 Join Date: Nov 2008 Device: none	Amazon doesn't accept Mobi because of "bug in header" Hi, We converted an Epub to a Mobi. I think it was Calibre version 0.9.5. We used the option "both" for conversion. Amazon does not accept the Mobi because "it might have a bug in the header"... The statement from Amazon was like: "The file was delivered as a Mobi, but has failed internally. Might you please check if it was produced with Calibre, because they have a bug in the header which might cause this problem." "They create a time out in the publishing line..." We already produced a lot of Mobis from Epubs with Calibre and we never had problems. Any help appreciated.

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11-09-2012, 05:49 AM	#2
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You need to ask Amazon what this bug is. "bug in the header" can mean anything. Though I doubt you'll get a response since Amazon really dont like the fact that people are not dependent on them to create MOBI files, despite their best efforts to make a closed format.

11-09-2012, 06:14 AM	#3
georg3200 Connoisseur Posts: 59 Karma: 10 Join Date: Nov 2008 Device: none	That is what I think too. I can't believe that there is really a bug in the converted mobi. We already delivered a lot of Calibre generated mobi to Amazon. But this "bug" is new. So you're probably right, that Amazon doesn't what someone else to be part of the game. But I will give it a try and ask Amazon. Thanks for your help...

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