missing book

Pullar · 05-30-2012, 11:18 PM

Hey all. I just bought a bunch of books for the vox. I hve a problem with the last one. It shows up in purchase history but not in library or on vox. I have snyced several times, logged out and in again several times to kobo. If I click on it in the purchase history it says book is in library. If I click the library under this it takes me to my library and shows the book in library but still won't sync to vox. If i go out and back to library from top menu it's not there.
Any suggestions?

Pullar · 05-30-2012, 11:26 PM

Finally got the book to download. I clicked on book in purchased history and bookmarked pg 1. Tried sync again and it went.

Abacus63 · 06-08-2012, 12:01 PM

I have a similar issue that's ongoing... books I have purchased & read on my Vox sometimes show as "free preview" instead of in my purchased library. It's inconsistent, except that it's the same 3-4 books, randomly. Initially Kobo support suggested I do a factory reset, however, it was not worth that much hassle to me, so next they suggested deleting the book from my kobo account (from my computer) then sync, then "undelete" & sync again. It worked, temporarily. At least I know how to get a book back it I want to read it again, but it is definitely a bug I've got.

05-30-2012, 11:18 PM	#1
Pullar Member Posts: 20 Karma: 10 Join Date: Nov 2011 Device: Kobo Touch	missing book Hey all. I just bought a bunch of books for the vox. I hve a problem with the last one. It shows up in purchase history but not in library or on vox. I have snyced several times, logged out and in again several times to kobo. If I click on it in the purchase history it says book is in library. If I click the library under this it takes me to my library and shows the book in library but still won't sync to vox. If i go out and back to library from top menu it's not there. Any suggestions?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Book Details Pane Missing	RainIntoRainbows	Calibre	3	08-15-2018 02:41 AM
images in purchased book are missing	bcgirl	Apple Devices	2	01-25-2012 04:33 PM
Missing book art	CassieDevine	Kobo Tablets	3	01-06-2012 06:45 PM
PRS-350 Book Cover Missing	sixfoot9psu	Sony Reader	10	01-22-2011 11:08 AM
Book Covers Missing?	jangell2	Amazon Kindle	16	09-14-2010 11:16 AM

05-30-2012, 11:26 PM	#2
Pullar Member Posts: 20 Karma: 10 Join Date: Nov 2011 Device: Kobo Touch	Finally got the book to download. I clicked on book in purchased history and bookmarked pg 1. Tried sync again and it went.

06-08-2012, 12:01 PM	#3
Abacus63 Member Posts: 15 Karma: 10 Join Date: Nov 2011 Location: Southern Cali Device: Sony PRS300, Kindle, Kobo Vox	I have a similar issue that's ongoing... books I have purchased & read on my Vox sometimes show as "free preview" instead of in my purchased library. It's inconsistent, except that it's the same 3-4 books, randomly. Initially Kobo support suggested I do a factory reset, however, it was not worth that much hassle to me, so next they suggested deleting the book from my kobo account (from my computer) then sync, then "undelete" & sync again. It worked, temporarily. At least I know how to get a book back it I want to read it again, but it is definitely a bug I've got.

Advert