All of a sudden laptop and PC don't recognise PRS600 anymore

Jasja · 05-23-2012, 03:30 AM

Hello everyone! Last Saturday I added some books to my ereader no worries, but when I hooked my PRS 600 to my laptop last night to add a book I had just purchased, my laptop didn't even recognise my reader at all.

I tried a different USB port, tried a different cable, tried rebooting my laptop, tried the PC, tried the PC at work this morning but none even so much as say a device is found in the usb port

. I always use remove device safely (well, except last night obviously, bit hard to do when the computer doesn't see the device).

Is anyone familiar with this problem and does anyone by any chance have a solution for me? The red light doesn't even come on when hooked up to the computer, but I can still charge using my wall charger. Or is there another way I (total nitwit when it comes to computers unfortunately) can delete and / or add books to my memory card somehow?

Thanks for taking the time to read my post

.

*Edit: excellent (not!) I found a telephone number for Sony technical support here in the Netherlands and after their "help" it does even less... It's frozen and will not reset anymore at all =o( So not only can I not add books anymore, I can't read anymore either.

Analogus · 05-23-2012, 12:59 PM

Hi

Seems to be a hardware problem. I suggest hard-reset the reader.

http://www.factory-reset.com/wiki/PRS-600

A.

Jasja · 05-23-2012, 04:29 PM

Thanks for your reply

.

With the risk of souding weird, I couldn't even do the regular reset. I tried and all it did was make the start page freeze and an orange light started blinking. I couldn't switch it off, change to another page, reset properly... after an hour or so of feeling frustrated I handed it to my colleague, he pressed the reset button (for a normal reset) and it reset no worries. So to the weird part, I am now wondering if it could be possible that maybe I am charged with too much static electricity and maybe that's why electronic gadgets act up on me now matter how careful I am with them...

Anyway, I am afraid you might be right... because when I hooked my reader up to my PC at work I think it did say something about a possible hardware problem =o/ . I will be optimistic and try once more now that it was reset normally, but I guess I might have to do the hard reset

(or get someone else to do it for me since that seems to work better). (Which will suck because it will be bye bye to a lot of ebooks

)

05-23-2012, 03:30 AM	#1
Jasja Junior Member Posts: 3 Karma: 10 Join Date: May 2012 Device: Sony PRS 600	All of a sudden laptop and PC don't recognise PRS600 anymore Hello everyone! Last Saturday I added some books to my ereader no worries, but when I hooked my PRS 600 to my laptop last night to add a book I had just purchased, my laptop didn't even recognise my reader at all. I tried a different USB port, tried a different cable, tried rebooting my laptop, tried the PC, tried the PC at work this morning but none even so much as say a device is found in the usb port . I always use remove device safely (well, except last night obviously, bit hard to do when the computer doesn't see the device). Is anyone familiar with this problem and does anyone by any chance have a solution for me? The red light doesn't even come on when hooked up to the computer, but I can still charge using my wall charger. Or is there another way I (total nitwit when it comes to computers unfortunately) can delete and / or add books to my memory card somehow? Thanks for taking the time to read my post . Edit: excellent (not!) I found a telephone number for Sony technical support here in the Netherlands and after their "help" it does even less... It's frozen and will not reset anymore at all =o( So not only can I not add books anymore, I can't read anymore either. Last edited by Jasja; 05-23-2012 at 07:25 AM.*

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
I'm scared, frustrated, don't know who to go to anymore	jrw93	Amazon Kindle	450	03-06-2012 11:25 PM
Jobs don't show anymore	Tony67	Conversion	1	02-02-2012 12:06 PM
Toto I don't think where in San Diego anymore	=X=	Lounge	4	01-22-2010 02:47 PM
People don't read anymore - Steve Jobs	Nate the great	News	8	01-22-2008 12:31 AM
Don't use AIM anymore if you care for your privacy	TadW	Lounge	4	03-16-2005 05:55 AM

05-23-2012, 12:59 PM	#2
Analogus Fanatic Posts: 568 Karma: 2170348 Join Date: Apr 2011 Device: 2x Sony PRS-350; PRS-300 (†), Paperwhite (†), Voyage	Hi Seems to be a hardware problem. I suggest hard-reset the reader. http://www.factory-reset.com/wiki/PRS-600 A.

05-23-2012, 04:29 PM	#3
Jasja Junior Member Posts: 3 Karma: 10 Join Date: May 2012 Device: Sony PRS 600	Thanks for your reply . With the risk of souding weird, I couldn't even do the regular reset. I tried and all it did was make the start page freeze and an orange light started blinking. I couldn't switch it off, change to another page, reset properly... after an hour or so of feeling frustrated I handed it to my colleague, he pressed the reset button (for a normal reset) and it reset no worries. So to the weird part, I am now wondering if it could be possible that maybe I am charged with too much static electricity and maybe that's why electronic gadgets act up on me now matter how careful I am with them... Anyway, I am afraid you might be right... because when I hooked my reader up to my PC at work I think it did say something about a possible hardware problem =o/ . I will be optimistic and try once more now that it was reset normally, but I guess I might have to do the hard reset (or get someone else to do it for me since that seems to work better). (Which will suck because it will be bye bye to a lot of ebooks )

Advert