PRS-600 Touchscreen no longer working

FlyBoyNM · 04-26-2012, 09:28 AM

My Touch edition froze up on me last night and I tried to power it off and back on. I had issues with it turning back on but after a few tries, it did come back on. At this point, I noticed the touch screen was no longer working, I couldn't open anything at all. No response to the stylus or anything.
Soft reset - nothing changed
Hard reset - nothing changed
checked to see if firmware needed updating - nope
Running Windows 8 otherwise I would try the PRS+ firmware to see if that fixes it.

Any suggestions on what I might want to try to get this up or should I just give up and see if I can find another? At least I still have a PRS-300 as a backup.

shootingMaNs · 04-26-2012, 05:27 PM

I seem to remember that if you got a crumb or something caught between the frame and the screen, it would make the touch screen freeze up. It's probably not the solution to your problem, but it's worth a look.

04-26-2012, 09:28 AM	#1
FlyBoyNM Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: Sony E-Reader	Touchscreen no longer working My Touch edition froze up on me last night and I tried to power it off and back on. I had issues with it turning back on but after a few tries, it did come back on. At this point, I noticed the touch screen was no longer working, I couldn't open anything at all. No response to the stylus or anything. Soft reset - nothing changed Hard reset - nothing changed checked to see if firmware needed updating - nope Running Windows 8 otherwise I would try the PRS+ firmware to see if that fixes it. Any suggestions on what I might want to try to get this up or should I just give up and see if I can find another? At least I still have a PRS-300 as a backup.

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04-26-2012, 05:27 PM	#2
shootingMaNs later... Posts: 199 Karma: 2832520 Join Date: Dec 2009 Location: Endicott, NY Device: Sony PRS-600, iRiver Story HD, Nook Color Kobo Libra H2O	I seem to remember that if you got a crumb or something caught between the frame and the screen, it would make the touch screen freeze up. It's probably not the solution to your problem, but it's worth a look.

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