Touch Cannot connect to WiFi with new Touch

bethany7 · 04-01-2012, 11:23 AM

Hi,

I bought a Kobo Touch on Friday, and was very happy with it, set it up, synced it and bought some new books. Everything was working perfectly.
Today I tried to connect to the Store, and it came up asking for my WiFi password, which I thought was odd. I entered it, and it came back saying "unable to join" the network. Figured I'd entered it wrong, tried again. No luck. Have since tried basic reboot, factory reset, entering network manually, restarting router... nothing. Anyone have any ideas?
EDIT: I'm using WPA encryption.

Thanks.

taming · 04-02-2012, 07:34 AM

WPA Enterprise is not supported. The other WPA formats are. Which are you using?

04-01-2012, 11:23 AM	#1
bethany7 Enthusiast Posts: 38 Karma: 5432 Join Date: Mar 2012 Location: UK Device: Kindle Paperwhite	Cannot connect to WiFi with new Touch Hi, I bought a Kobo Touch on Friday, and was very happy with it, set it up, synced it and bought some new books. Everything was working perfectly. Today I tried to connect to the Store, and it came up asking for my WiFi password, which I thought was odd. I entered it, and it came back saying "unable to join" the network. Figured I'd entered it wrong, tried again. No luck. Have since tried basic reboot, factory reset, entering network manually, restarting router... nothing. Anyone have any ideas? EDIT: I'm using WPA encryption. Thanks. Last edited by bethany7; 04-01-2012 at 11:26 AM. Reason: Encryption

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04-02-2012, 07:34 AM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	WPA Enterprise is not supported. The other WPA formats are. Which are you using?

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