PRS-650 Laptop does not 'see' e-reader

PAULINE BIRCHNAL · 04-01-2012, 02:42 PM

Have only had the Sony Touch Screen E-reader since December and managed to load books okay at first. However, now I have the following problem.

I have powered up the e-reader by a cable going from the reader to the mains - works fine, fully powered. When I plug the e-reader into the laptop, message comes up, Charging stopped, no power supply detected etc. etc'. Also on the Calibre screen there is no icon for 'device', the laptop just doesn't see it. If I go to the 'Computer' screen there is no recognition that an e-reader has been plugged in. Is it likely to be something as simple as a faulty cable?

JSWolf · 04-01-2012, 02:48 PM

It could be a faulty cable. I had a cable that when I plugged in a 505, it would allow the computer to see it and then stop seeing it and back and forth. it was the cable.

From what I have read on MR, one thing to try is using a different USB port. Also, if it's a USB hub you have the 650 plugged into, that could possibly be an issue.

Also if you have another computer you could try plugging the 650 into that and see what happens.

PAULINE BIRCHNAL · 04-01-2012, 03:28 PM

Thanks for that. I've tried all the USB ports and no its not through a hub. I think, since the cables are so cheap, I just ought to go ahead and try a new one. Havenot got another computer handy to try it out on.

carpetmojo · 04-02-2012, 05:50 AM

Was that the problem ?

PAULINE BIRCHNAL · 04-02-2012, 06:47 AM

Waiting for new cable to try to solve - will let you know!!

frozennorth · 04-02-2012, 11:58 PM

I've had the same problem with my boox for months now. The only way I can get books on it is by removing the sd card und using the card reader on my computer. Then I use the Connect/share button from calibre to connect to the sd card.

The computer can still charge the boox but doesn't see it as hardware or a drive. Tried different cables, ports and computers but no change.

I hope you have better luck.

PAULINE BIRCHNAL · 04-03-2012, 07:19 AM

It WAS the cable!!! Everything running okay now - thanks people.

04-01-2012, 02:42 PM	#1
PAULINE BIRCHNAL Member Posts: 10 Karma: 10 Join Date: Jul 2010 Device: SONY PRS-505	Laptop does not 'see' e-reader Have only had the Sony Touch Screen E-reader since December and managed to load books okay at first. However, now I have the following problem. I have powered up the e-reader by a cable going from the reader to the mains - works fine, fully powered. When I plug the e-reader into the laptop, message comes up, Charging stopped, no power supply detected etc. etc'. Also on the Calibre screen there is no icon for 'device', the laptop just doesn't see it. If I go to the 'Computer' screen there is no recognition that an e-reader has been plugged in. Is it likely to be something as simple as a faulty cable?

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04-01-2012, 02:48 PM	#2
JSWolf Resident Curmudgeon Posts: 79,415 Karma: 145491800 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It could be a faulty cable. I had a cable that when I plugged in a 505, it would allow the computer to see it and then stop seeing it and back and forth. it was the cable. From what I have read on MR, one thing to try is using a different USB port. Also, if it's a USB hub you have the 650 plugged into, that could possibly be an issue. Also if you have another computer you could try plugging the 650 into that and see what happens.

04-01-2012, 03:28 PM	#3
PAULINE BIRCHNAL Member Posts: 10 Karma: 10 Join Date: Jul 2010 Device: SONY PRS-505	Thanks for that. I've tried all the USB ports and no its not through a hub. I think, since the cables are so cheap, I just ought to go ahead and try a new one. Havenot got another computer handy to try it out on.

04-02-2012, 05:50 AM	#4
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	Was that the problem ?

04-02-2012, 06:47 AM	#5
PAULINE BIRCHNAL Member Posts: 10 Karma: 10 Join Date: Jul 2010 Device: SONY PRS-505	Waiting for new cable to try to solve - will let you know!!

04-02-2012, 11:58 PM	#6
frozennorth Evangelist Posts: 407 Karma: 18772 Join Date: Mar 2009 Location: Alberta, Canada Device: Onyx Boox RIP, Sony PRS-T1, Kobo Libra	I've had the same problem with my boox for months now. The only way I can get books on it is by removing the sd card und using the card reader on my computer. Then I use the Connect/share button from calibre to connect to the sd card. The computer can still charge the boox but doesn't see it as hardware or a drive. Tried different cables, ports and computers but no change. I hope you have better luck.

04-03-2012, 07:19 AM	#7
PAULINE BIRCHNAL Member Posts: 10 Karma: 10 Join Date: Jul 2010 Device: SONY PRS-505	It WAS the cable!!! Everything running okay now - thanks people.

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