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#1 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2012
Device: kindle touch
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Unresponsive Kindle Touch
My kindle touch has stopped responding when I touch anything other than the menu bar. How do I fix it?
I've tried a hard reset (holding the power button down for 20 seconds), the home button, the back button on the menu bar, turning pages, recharging (though the battery was still charged halfway), and a hard reset while recharging on the computer. Help! |
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#2 |
eBook Enthusiast
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Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Try a factory reset.
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#3 |
Writer
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Karma: 345042
Join Date: Jan 2012
Location: UK
Device: Kindle Paperwhite, Nexus 7
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Have you exposed it to critical temperatures ?
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#4 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2012
Device: kindle touch
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I haven't exposed it to any harsh temperatures, I tend to baby my electronics and I'm addicted to my Kindle. How do I perform a factory reset?
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#5 |
THE NOOB
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Karma: 1545649
Join Date: Jan 2012
Location: Italy
Device: Kindle Touch 5.3.2
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I had the same problem.
It occurred while reading a documents sent by kindlefeeder. Anyway, the only way to use again the Kindle was to restart it by using ssh. That's why, then, I decided to automatically enable USBnetwork at startup! |
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#6 |
Writer
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Karma: 345042
Join Date: Jan 2012
Location: UK
Device: Kindle Paperwhite, Nexus 7
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Here's a link. http://www.factory-reset.com/wiki/Kindle_3
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#7 |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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#8 |
THE NOOB
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Karma: 1545649
Join Date: Jan 2012
Location: Italy
Device: Kindle Touch 5.3.2
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If he has the same problem I had, he can't even reach the factory reset.
That's because he can only tap on the menu bar but everything under it is frozen, so he can't view the menu popup! |
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#9 |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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#10 |
THE NOOB
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 701
Karma: 1545649
Join Date: Jan 2012
Location: Italy
Device: Kindle Touch 5.3.2
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I was lucky enough to have the usbnetwork ON, so I restarted the Kindle through ssh.
From then, I decided to automatically enable usbnetwork at startup! |
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#11 |
Wizard
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Karma: 2300001
Join Date: Mar 2011
Location: Türkiye
Device: Kindle 5.3.7
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updating may fix your Kindle if you didn't use the last update already.
Just an idea |
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#12 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2012
Device: kindle touch
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For some reason the Kindle gods have smiled upon me and it started working on its own!
Thank you everyone for your suggestions! |
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