Frozen Rdio

Russ64 · 12-22-2011, 02:53 PM

Updated last night and everything went smooth except now the Rdio app freezes up every time I try to play anything. Anyone else going thru this and if so have you found a solution?

Cheers

Cdesja5 · 12-22-2011, 04:01 PM

I suspect you may have to do a factory reset...

Russ64 · 12-22-2011, 04:33 PM

Woops! Sorry, I should have mentioned that I had done a factory reset and still have the same problem. Before the update I was able to play a song but once the song ended it wouldn't continue on to the next one. Now, it just doesn't play at all.

Cdesja5 · 12-22-2011, 04:42 PM

Sorry! Can't help further in that case as I have removed Rdio... I subscribe to Slacker Radio (cheaper and works across all my devices) and also have TuneIn Radio... so Rdio was redundant...

fastrack20 · 12-30-2011, 11:36 AM

I am having the same issue with my Vox. I even tried a factory reset and reapplying the update. I have contacted help+kobo@rdio.com for assistance. Will post back if I get a solution.

Russ64 · 12-30-2011, 11:52 AM

Thanks fastrack, I hope they can help you out.
I ended up rooting my vox, removing the rdio app, unrooting and then re-updating everything. Good news was everything worked, bad news was the rdio app didn't re install. Found the rdio apk on the net and installed that but ended up with the same problem again. I'm thinking my Vox may have something against streaming music.

Cdesja5 · 12-30-2011, 12:23 PM

Quote:

Originally Posted by Russ64

Thanks fastrack, I hope they can help you out.
I ended up rooting my vox, removing the rdio app, unrooting and then re-updating everything. Good news was everything worked, bad news was the rdio app didn't re install. Found the rdio apk on the net and installed that but ended up with the same problem again. I'm thinking my Vox may have something against streaming music.

It shouldn't as I stream from Slacker and Tune In Radio regularly with no problems. I also stream Netflix, again with no problems. This is possibly a problem with Rdio app itself, we had issues at the launch with Netflix working and then not...(but now working again with different version)

fastrack20 · 01-20-2012, 11:30 AM

Rdio emailed me back asking for logs, but since my app crashes before I can get the logs I could not submit them. This is the reply I got from them:

"Not a problem—we've received a couple of other sets of logs from Kobo users on the latest device update, and are investigating the issue now. We'll keep you updated on a fix.

Thanks for your patience,"

It looks like they are aware of the issue and working to get this sorted out.

paulsparrow · 02-01-2012, 04:59 PM

Sent Rdio an email on this and they replied that they are aware of the issue with the Vox. That was weeks ago. Never heard back. My trial has ended without even getting a chance to try it.

12-22-2011, 02:53 PM	#1
Russ64 Junior Member Posts: 4 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	Frozen Rdio Updated last night and everything went smooth except now the Rdio app freezes up every time I try to play anything. Anyone else going thru this and if so have you found a solution? Cheers

01-20-2012, 11:30 AM	#8
fastrack20 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	Response from Rdio Rdio emailed me back asking for logs, but since my app crashes before I can get the logs I could not submit them. This is the reply I got from them: "Not a problem—we've received a couple of other sets of logs from Kobo users on the latest device update, and are investigating the issue now. We'll keep you updated on a fix. Thanks for your patience," It looks like they are aware of the issue and working to get this sorted out.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Rdio deleted?	Cdesja5	Kobo Tablets	6	12-14-2011 07:27 PM
INQ and Rdio	49Kat	Kobo Tablets	15	11-26-2011 12:23 PM
DX frozen	mbharleychick	Kindle Developer's Corner	4	11-12-2011 10:12 PM
PRS-950 FROZEN	Purl5	Sony Reader	5	07-14-2011 03:30 PM
Frozen	Armaced	Sony Reader	6	06-18-2009 01:13 AM

12-22-2011, 04:01 PM	#2
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	I suspect you may have to do a factory reset...

12-22-2011, 04:33 PM	#3
Russ64 Junior Member Posts: 4 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	Woops! Sorry, I should have mentioned that I had done a factory reset and still have the same problem. Before the update I was able to play a song but once the song ended it wouldn't continue on to the next one. Now, it just doesn't play at all.

12-22-2011, 04:42 PM	#4
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	Sorry! Can't help further in that case as I have removed Rdio... I subscribe to Slacker Radio (cheaper and works across all my devices) and also have TuneIn Radio... so Rdio was redundant...

12-30-2011, 11:36 AM	#5
fastrack20 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	I am having the same issue with my Vox. I even tried a factory reset and reapplying the update. I have contacted help+kobo@rdio.com for assistance. Will post back if I get a solution.

12-30-2011, 11:52 AM	#6
Russ64 Junior Member Posts: 4 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	Thanks fastrack, I hope they can help you out. I ended up rooting my vox, removing the rdio app, unrooting and then re-updating everything. Good news was everything worked, bad news was the rdio app didn't re install. Found the rdio apk on the net and installed that but ended up with the same problem again. I'm thinking my Vox may have something against streaming music.

02-01-2012, 04:59 PM	#9
paulsparrow Member Posts: 22 Karma: 10 Join Date: Nov 2011 Device: vox	Sent Rdio an email on this and they replied that they are aware of the issue with the Vox. That was weeks ago. Never heard back. My trial has ended without even getting a chance to try it.

Advert

Advert