PRS-600 Bought a PRS-650 and was sent a PRS-600. So upset.

seajewel · 11-23-2011, 04:56 PM

I transacted through craigslist, which I know can be shady at the best of times, but it is super upsetting. The guy had a stock picture of the PRS-650 but when I emailed to inquire about it, I specifically asked him to double check and make sure it's the PRS-650 and not the PRS-600 or the new T1 or a 350, etc. He replied and said it was the 650. I should have asked for pictures at the time, but I didn't.

He accepted checks but not paypal, I sent him a check, but before I did I sent him another email saying that I hate to be a pest but could he make sure it's the 650 and not the 600 as they look very similar. He said it was 650, I sent the check (cashier's check, so I don't think I can get it back unless he sends me a check in return..) along with a piece of paper asking him to make sure it's the 650 before he ships it as I am not interested in the 600 (you can tell that I've had confused sellers before, who I didn't buy from because they ultimately let me know they had a different model than the one they were advertising). The item shipped, and lo and behold, it's a 600 and not a 650.

I have his cell but when I just called he said he would call back in ten minutes (before I explained the problem). I guess we'll see if he does. If not, I can see if my bank can help, but I don't know if they will with the cashier's check.

I did not want a 600-for obvious reasons. The screen quality isn't even as good as my 505, let alone a 650.

Thanks, just wanted to vent. and yes, I know.. transacting over craigslist, without the benefit of the safety features of paypal, was likely a stupid thing to do.

ScalyFreak · 11-23-2011, 05:24 PM

The cashier's check was the big mistake. Any other payment form and you can stop it and do a chargeback. But cashier's check... might as well have sent him cash

Sorry to hear it. Think of it as a learning experience and try to move on?

vishcompany · 11-23-2011, 05:35 PM

Sorry for you.
This is very annoying and I perfectly understand, that you are upset. I would be. completely. pissed. off.

seajewel · 11-23-2011, 06:33 PM

I am incredibly pissed off, but I'm still hoping that maybe it can be resolved if he made an honest mistake. Looking back at the fact that I inquired at least three times that it was a 650, it's hard to believe it could be an honest mistake.. so far no call back, but I did send him an email shortly after my own call explaining that I received a 600 not a 650, the differences between the two (the fact that the 600 is older, bad screen technology, etc.)

Pinecone · 11-24-2011, 05:29 AM

Next time send a US Postal Service Money Order. Then, if he sends you the wrong item, it is mail faraud.

Rizla · 11-24-2011, 11:22 PM

Sorry to hear you got ripped off. How much did you pay?

JSWolf · 11-25-2011, 09:40 AM

You have the address and name you sent the check to.Contact the post office and/or the police about this. But first contact the seller and see what the seller is going to do.

seajewel · 11-28-2011, 01:36 PM

Sorry I wasn't around very often during Thanksgiving to update this thread!

It seems the seller wants to do right and responded to my email saying that he's sorry, that Sony was sending them a refurbished model in exchange for their PRS-650, and he didn't know they sent him a PRS-600. He said to send it back and to include my shipping receipt and he will send me a refund. I am going to ship it today. It still makes me a little nervous because it's not simple like paypal--he will have to receive the PRS-600 and then send me a check back, and that could take time. but I think the guy made a mistake and wants to do the right thing, so I'm hoping it will all work out okay in the end.

spacebrew · 11-28-2011, 03:13 PM

Gah, that sounds scary. Sounds like he's setting you up just to get the item back so he can sell it again. Like you said, you mentioned it thrice and he still sent it to you. Sounds shadier than the basement of a two-storey cave to me.

JSWolf · 11-28-2011, 03:39 PM

It could be setup to be sent back COD so you get your money back for sure.

kartu · 11-28-2011, 03:51 PM

Quote:

Originally Posted by spacebrew

Gah, that sounds scary. Sounds like he's setting you up just to get the item back so he can sell it again. Like you said, you mentioned it thrice and he still sent it to you. Sounds shadier than the basement of a two-storey cave to me.

Indeed. Owner of 650 not noticing that he got 600 is hard to imagine.

seajewel · 11-28-2011, 04:11 PM

Yeah I know I could still end up getting scammed, but I didn't really feel like I had other options. I wouldn't want to try to sell and recoup from the 600 itself, as I don't think the 600 series is a good e-reader at this point because of the screen glare issues. I'm just hoping it will work out alright.

seajewel · 11-28-2011, 04:14 PM

Quote:

Originally Posted by kartu

Indeed. Owner of 650 not noticing that he got 600 is hard to imagine.

Yeah, and I truly did ask at least three times--it felt a little excessive, but at the same time, I do think the 650 and 600 series can be confusing to sellers/buyers who aren't as knowledgeable as we are. The only difference between the 650 and 600, externally, (well, other than the writing that says PRS-600....) is the black strip vs. silver strip. It was sold to me as a newly refurbished unit that Sony had sent them as a replacement for their 650, and the seller said he and his wife had just upgraded (to T1? I'm not sure) and didn't want the refurbished unit. So I can give him the benefit of the doubt, maybe he really didn't check at all, assuming Sony sent them a 650 rather than a 600.

Ripplinger · 11-28-2011, 04:14 PM

I agree with spacebrew and kartu, and I wouldn't trust sending back the reader either. Why would he need the shipping receipt? Isn't that your only proof of the transaction and he's asking for it back? It sounds like you'd be left without a leg to stand on to contest the transaction.

If you can send it COD where he has to pay on shipment sounds like the safest and only way I'd trust this return.

seajewel · 11-28-2011, 04:16 PM

Quote:

Originally Posted by Ripplinger

I agree with spacebrew and kartu, and I wouldn't trust sending back the reader either. Why would he need the shipping receipt? Isn't that your only proof of the transaction and he's asking for it back? It sounds like you'd be left without a leg to stand on to contest the transaction.

If you can send it COD where he has to pay on shipment sounds like the safest and only way I'd trust this return.

Unfortunately I already sent it today before seeing these posts, but I did not include the shipping receipt since the package had the full shipping amount stamped on it. Anyways, seeing as I didn't really pay with a method that was going to be refundable on my part, I felt like I didn't have any choice but to send it back and hope that he was sincere when he said he made a mistake and would refund the full amount + my return shipping.

11-23-2011, 04:56 PM	#1
seajewel Fanatic Posts: 589 Karma: 1451235 Join Date: Jun 2008 Device: Sony PRS-505, Sony PRS-950	Bought a PRS-650 and was sent a PRS-600. So upset. I transacted through craigslist, which I know can be shady at the best of times, but it is super upsetting. The guy had a stock picture of the PRS-650 but when I emailed to inquire about it, I specifically asked him to double check and make sure it's the PRS-650 and not the PRS-600 or the new T1 or a 350, etc. He replied and said it was the 650. I should have asked for pictures at the time, but I didn't. He accepted checks but not paypal, I sent him a check, but before I did I sent him another email saying that I hate to be a pest but could he make sure it's the 650 and not the 600 as they look very similar. He said it was 650, I sent the check (cashier's check, so I don't think I can get it back unless he sends me a check in return..) along with a piece of paper asking him to make sure it's the 650 before he ships it as I am not interested in the 600 (you can tell that I've had confused sellers before, who I didn't buy from because they ultimately let me know they had a different model than the one they were advertising). The item shipped, and lo and behold, it's a 600 and not a 650. I have his cell but when I just called he said he would call back in ten minutes (before I explained the problem). I guess we'll see if he does. If not, I can see if my bank can help, but I don't know if they will with the cashier's check. I did not want a 600-for obvious reasons. The screen quality isn't even as good as my 505, let alone a 650. Thanks, just wanted to vent. and yes, I know.. transacting over craigslist, without the benefit of the safety features of paypal, was likely a stupid thing to do.

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11-23-2011, 05:24 PM	#2
ScalyFreak Sith Wannabe Posts: 2,034 Karma: 8017430 Join Date: Jun 2011 Location: I'm not sure... it's kind of dark. Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre	The cashier's check was the big mistake. Any other payment form and you can stop it and do a chargeback. But cashier's check... might as well have sent him cash Sorry to hear it. Think of it as a learning experience and try to move on?

11-23-2011, 05:35 PM	#3
vishcompany Addict Posts: 283 Karma: 138550 Join Date: Mar 2009 Device: Gen3(†); PB302(↓); PRS-350; T1; voyage	Sorry for you. This is very annoying and I perfectly understand, that you are upset. I would be. completely. pissed. off.

11-23-2011, 06:33 PM	#4
seajewel Fanatic Posts: 589 Karma: 1451235 Join Date: Jun 2008 Device: Sony PRS-505, Sony PRS-950	I am incredibly pissed off, but I'm still hoping that maybe it can be resolved if he made an honest mistake. Looking back at the fact that I inquired at least three times that it was a 650, it's hard to believe it could be an honest mistake.. so far no call back, but I did send him an email shortly after my own call explaining that I received a 600 not a 650, the differences between the two (the fact that the 600 is older, bad screen technology, etc.)

11-24-2011, 05:29 AM	#5
Pinecone Guru Posts: 902 Karma: 1660722 Join Date: Nov 2009 Location: Maryland Device: PRS-650, PRS-600, PRS-350	Next time send a US Postal Service Money Order. Then, if he sends you the wrong item, it is mail faraud.

11-24-2011, 11:22 PM	#6
Rizla Member Retired Posts: 3,183 Karma: 11721895 Join Date: Nov 2010 Device: Nook STR (rooted) & Sony T2	Sorry to hear you got ripped off. How much did you pay?

11-25-2011, 09:40 AM	#7
JSWolf Resident Curmudgeon Posts: 79,680 Karma: 145864619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	You have the address and name you sent the check to.Contact the post office and/or the police about this. But first contact the seller and see what the seller is going to do.

11-28-2011, 01:36 PM	#8
seajewel Fanatic Posts: 589 Karma: 1451235 Join Date: Jun 2008 Device: Sony PRS-505, Sony PRS-950	Sorry I wasn't around very often during Thanksgiving to update this thread! It seems the seller wants to do right and responded to my email saying that he's sorry, that Sony was sending them a refurbished model in exchange for their PRS-650, and he didn't know they sent him a PRS-600. He said to send it back and to include my shipping receipt and he will send me a refund. I am going to ship it today. It still makes me a little nervous because it's not simple like paypal--he will have to receive the PRS-600 and then send me a check back, and that could take time. but I think the guy made a mistake and wants to do the right thing, so I'm hoping it will all work out okay in the end.

11-28-2011, 03:13 PM	#9
spacebrew Enthusiast Posts: 41 Karma: 27540 Join Date: Sep 2011 Location: North Dallas Device: PRS-T1, PRS-350, Droid X2	Gah, that sounds scary. Sounds like he's setting you up just to get the item back so he can sell it again. Like you said, you mentioned it thrice and he still sent it to you. Sounds shadier than the basement of a two-storey cave to me.

11-28-2011, 03:39 PM	#10
JSWolf Resident Curmudgeon Posts: 79,680 Karma: 145864619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It could be setup to be sent back COD so you get your money back for sure.

11-28-2011, 04:11 PM	#12
seajewel Fanatic Posts: 589 Karma: 1451235 Join Date: Jun 2008 Device: Sony PRS-505, Sony PRS-950	Yeah I know I could still end up getting scammed, but I didn't really feel like I had other options. I wouldn't want to try to sell and recoup from the 600 itself, as I don't think the 600 series is a good e-reader at this point because of the screen glare issues. I'm just hoping it will work out alright.

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11-28-2011, 04:14 PM	#14
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	I agree with spacebrew and kartu, and I wouldn't trust sending back the reader either. Why would he need the shipping receipt? Isn't that your only proof of the transaction and he's asking for it back? It sounds like you'd be left without a leg to stand on to contest the transaction. If you can send it COD where he has to pay on shipment sounds like the safest and only way I'd trust this return.