12-09-2011, 01:54 AM
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#1 |
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Connoisseur
  
Posts: 92
Karma: 536
Join Date: Apr 2011
Device: Entourage Pocket eDge
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SquareTrade
Filark mentioned SquareTrade in another topic and that got me to wondering... I did get the SquareTrade warranty when I bought my PE from Woot, but has anyone here actually used the ST warranty?
I am just wondering if they will actually repair the device (like say if an OS upgrade were to brick it) or if they just refund the cost? |
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12-09-2011, 07:13 AM
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#2 | |
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Wizard
Posts: 1,041
Karma: 4694121
Join Date: Apr 2011
Location: Virginia
Device: Pocket Edge X 2 , Edge, gTab, Kindle Fire, Nextbook 7S
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Quote:
In the user agreement they say they don't cover software issues. However, if the upgrade say resulted in a White Screen of Death they would most likely refund the purchase price since Entourage is out of business and they would have a hard time getting replacement hardware. I would give them a call, but be careful how you describe your problem. Don't use the word brick in any conversations. Good luck. |
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