Kindle 3 - dead

tvuongpham · 06-18-2012, 01:10 PM

well.... I normally don't hang out in the kindle forum.. as it normally works and my daughter is happy as a clam..
but

*sigh* the k3 has kicked the bucket.

and it is out of warranty. Amazon cust service has tried to walk me thru a hard reset and soft reset.. with no luck.

I have torn apart the device.
removed battery, reset hard soft , but nada.

The image is stuck on there.

I think the device isn't charging and the battery isn't dead enough to pull a charge to reset the screen.

I have tried to put it on the wall charger when the indicator is in amber.. to kick in the charge cycle, but even after it goes green.. it still won't refresh the screen .. can't seem to make it reboot.

The device can be seen on the computer via usb. i can read/write the files on there.

Any ideas? anyone? Thanks

tvuongpham · 06-18-2012, 01:13 PM

Yeah I tore it apart etc removed battery but nada for success..
http://www.dib0.nl/code/315-how-to-r...de-doesnt-work

geekmaster · 06-18-2012, 01:27 PM

You may have more success posting to the Kindle Dev Corner forum. If you do not have a dead eink display, and it is bricked from bad firmware or configuration, you may be able to reflash the firmware using the serial port. See the seaniko7 YouTube "Unbrick you K3" video, and check out his mobileread thread: https://www.mobileread.com/forums/sho...d.php?t=134637

You can test the kindle display by temporarily swapping it with another K3. Because the display connectors are near the edge, you do not even need to remove the display from the case (just open the back).

ProfCrash · 06-18-2012, 01:44 PM

Too bad you tore it apart. Sometimes Amazon will send a reduced price or even free replacement. By removing stuff you probably have made that not possible.

tvuongpham · 06-18-2012, 02:35 PM

Amazon offered another refurbished unit for 65.00 during the call. But i prefer the current gen of touch screen interfaces. I just got my Prs-T1 and really like it. Perhaps the K-Touch is on par.

I have ext warranty from AMEX - as I purchased via Amex and that is a cardholder benefit, but still would like to get the device working again.

I would rather not by a lot of expensive cables to bootstrap the device.. *sigh*

Maybe I will leave it in usb disk mode until the battery dies and try to reset it again..

BTW the tear apart is un-obtrustive.. can't even tell it was taken apart..

pidgeon92 · 06-18-2012, 06:43 PM

The image is "stuck?" Are you sure it isn't a broken substrate?

tvuongpham · 06-18-2012, 11:32 PM

hmm doesn't seem to be... how would i confirm? solid image.. no change in image.

pidgeon92 · 06-19-2012, 10:47 AM

Take a pic and post it here. Those who have seen a broken screen will be able to tell.

RainingLemur · 06-19-2012, 10:48 AM

Quote:

Originally Posted by pidgeon92

Take a pic and post it here. Those who have seen a broken screen will be able to tell.

Sigh. And when you do see it, your heart sinks a little bit...

Mike L · 06-19-2012, 01:12 PM

If you want to see what a Kindle with a broken substrate looks like, take a look at the picture in Post #6 in this thread:

https://www.mobileread.com/forums/sho...=kindle+screen

Mike

crich70 · 06-19-2012, 06:10 PM

Quote:

Originally Posted by Mike L

If you want to see what a Kindle with a broken substrate looks like, take a look at the picture in Post #6 in this thread:

https://www.mobileread.com/forums/sho...=kindle+screen

Mike

That's what happened to mine, though it wasn't such a clean image as far as the break. Mine was also out of warranty but I was able to get a replacement for the $65.00 which wasn't a bad deal I guess.

crich70 · 06-19-2012, 06:11 PM

Quote:

Originally Posted by tvuongpham

well.... I normally don't hang out in the kindle forum.. as it normally works and my daughter is happy as a clam..
but

*sigh* the k3 has kicked the bucket.

and it is out of warranty. Amazon cust service has tried to walk me thru a hard reset and soft reset.. with no luck.

I have torn apart the device.
removed battery, reset hard soft , but nada.

The image is stuck on there.

I think the device isn't charging and the battery isn't dead enough to pull a charge to reset the screen.

I have tried to put it on the wall charger when the indicator is in amber.. to kick in the charge cycle, but even after it goes green.. it still won't refresh the screen .. can't seem to make it reboot.

The device can be seen on the computer via usb. i can read/write the files on there.

Any ideas? anyone? Thanks

What happened to it? Did it get dropped by accident? Or did it just seem to stop working out of the blue.

pidgeon92 · 06-19-2012, 08:04 PM

Quote:

Originally Posted by RainingLemur

Sigh. And when you do see it, your heart sinks a little bit...

Mine sank quite a bit when my husband broke his. That was back when they were selling for $279.

ProfCrash · 06-19-2012, 10:15 PM

I bought the apple care plus for my iPad because I would be very sad to pay to replace it when I sit on it due to sleep deprivation, dogs, and baby. I would have freaked if I had broken my K1. Thank god the current models are more reasonably priced.

tvuongpham · 06-20-2012, 02:26 AM

Quote:

Originally Posted by crich70

What happened to it? Did it get dropped by accident? Or did it just seem to stop working out of the blue.

It just stopped responding (the screen) wont reboot.
Subtrate is not damage. NO visble sign of damage.

Won't reboot, but can mount the usb device as a storage device.
weird.

Too bad i can't just drop a new OS on the usb partition and force a reboot.

06-18-2012, 01:10 PM	#1
tvuongpham Banned Posts: 183 Karma: 2826564 Join Date: Feb 2010 Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350	Kindle 3 - dead well.... I normally don't hang out in the kindle forum.. as it normally works and my daughter is happy as a clam.. but sigh the k3 has kicked the bucket. and it is out of warranty. Amazon cust service has tried to walk me thru a hard reset and soft reset.. with no luck. I have torn apart the device. removed battery, reset hard soft , but nada. The image is stuck on there. I think the device isn't charging and the battery isn't dead enough to pull a charge to reset the screen. I have tried to put it on the wall charger when the indicator is in amber.. to kick in the charge cycle, but even after it goes green.. it still won't refresh the screen .. can't seem to make it reboot. The device can be seen on the computer via usb. i can read/write the files on there. Any ideas? anyone? Thanks Last edited by tvuongpham; 06-18-2012 at 01:18 PM.

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06-18-2012, 01:13 PM	#2
tvuongpham Banned Posts: 183 Karma: 2826564 Join Date: Feb 2010 Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350	Yeah I tore it apart etc removed battery but nada for success.. http://www.dib0.nl/code/315-how-to-r...de-doesnt-work

06-18-2012, 01:27 PM	#3
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773670 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	You may have more success posting to the Kindle Dev Corner forum. If you do not have a dead eink display, and it is bricked from bad firmware or configuration, you may be able to reflash the firmware using the serial port. See the seaniko7 YouTube "Unbrick you K3" video, and check out his mobileread thread: https://www.mobileread.com/forums/sho...d.php?t=134637 You can test the kindle display by temporarily swapping it with another K3. Because the display connectors are near the edge, you do not even need to remove the display from the case (just open the back).

06-18-2012, 01:44 PM	#4
ProfCrash Tea Enthusiast Posts: 8,554 Karma: 75384937 Join Date: Jul 2010 Location: Somewhere in the USA Device: Kindle1, Kindle DX Graphite, K3 3G, IPad 3, PW2	Too bad you tore it apart. Sometimes Amazon will send a reduced price or even free replacement. By removing stuff you probably have made that not possible.

06-18-2012, 02:35 PM	#5
tvuongpham Banned Posts: 183 Karma: 2826564 Join Date: Feb 2010 Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350	Amazon offered another refurbished unit for 65.00 during the call. But i prefer the current gen of touch screen interfaces. I just got my Prs-T1 and really like it. Perhaps the K-Touch is on par. I have ext warranty from AMEX - as I purchased via Amex and that is a cardholder benefit, but still would like to get the device working again. I would rather not by a lot of expensive cables to bootstrap the device.. sigh Maybe I will leave it in usb disk mode until the battery dies and try to reset it again.. BTW the tear apart is un-obtrustive.. can't even tell it was taken apart..

06-18-2012, 06:43 PM	#6
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	The image is "stuck?" Are you sure it isn't a broken substrate?

06-18-2012, 11:32 PM	#7
tvuongpham Banned Posts: 183 Karma: 2826564 Join Date: Feb 2010 Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350	hmm doesn't seem to be... how would i confirm? solid image.. no change in image.

06-19-2012, 10:47 AM	#8
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	Take a pic and post it here. Those who have seen a broken screen will be able to tell.

06-19-2012, 01:12 PM	#10
Mike L Wizard Posts: 1,479 Karma: 3846231 Join Date: Apr 2009 Location: Edinburgh, Scotland Device: Kindle 3, Samsung Galaxy	If you want to see what a Kindle with a broken substrate looks like, take a look at the picture in Post #6 in this thread: https://www.mobileread.com/forums/sho...=kindle+screen Mike

06-19-2012, 10:15 PM	#14
ProfCrash Tea Enthusiast Posts: 8,554 Karma: 75384937 Join Date: Jul 2010 Location: Somewhere in the USA Device: Kindle1, Kindle DX Graphite, K3 3G, IPad 3, PW2	I bought the apple care plus for my iPad because I would be very sad to pay to replace it when I sit on it due to sleep deprivation, dogs, and baby. I would have freaked if I had broken my K1. Thank god the current models are more reasonably priced.

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