Kindle for pc not working properly

bodhran · 01-22-2011, 11:17 AM

Hi all first post here,
I'm having some problems with kindle for pc, the first time I installed it and opened it it worked fine but now when I open it , it appears half way down the screen and doesn't respond, when i click anywhere on it, it just makes the program malfunction ding noise if you know what I mean. I've tried uninstalling it and re-installing it and using system restore and reg clean, every time I re-install it it appears the same way and won't work. Any help would be greatly appreciated..thanks.

here is what it looks like on my desk top..

bodhran · 01-22-2011, 11:28 AM

also sometimes getting this error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: KindleForPC.exe
Application Version: 1.4.0.31482
Application Timestamp: 4d372f4f
Fault Module Name: KindleForPC.exe
Fault Module Version: 1.4.0.31482
Fault Module Timestamp: 4d372f4f
Exception Code: c0000005
Exception Offset: 00024e00
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 6153
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Help!!

FF2 · 01-22-2011, 12:41 PM

If no one has any better suggestions, you might call Kindle Customer Service and see if they can clean things up for a reinstall.

BillD · 09-17-2011, 10:43 PM

Same exception here - only on one laptop, not on other PC - both running same version of Windows 7.

Blossom · 09-18-2011, 02:45 PM

Quote:

Originally Posted by bodhran

also sometimes getting this error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: KindleForPC.exe
Application Version: 1.4.0.31482
Application Timestamp: 4d372f4f
Fault Module Name: KindleForPC.exe
Fault Module Version: 1.4.0.31482
Fault Module Timestamp: 4d372f4f
Exception Code: c0000005
Exception Offset: 00024e00
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 6153
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Help!!

You could try using 1.4.1 That was the last stable version for me before I upgraded to 1.7.0. I don't suggest using the latest 1.7.1 as it sometimes crashes if you have alot of books in your archive.

01-22-2011, 11:17 AM	#1
bodhran Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: sony prs 505	Kindle for pc not working properly Hi all first post here, I'm having some problems with kindle for pc, the first time I installed it and opened it it worked fine but now when I open it , it appears half way down the screen and doesn't respond, when i click anywhere on it, it just makes the program malfunction ding noise if you know what I mean. I've tried uninstalling it and re-installing it and using system restore and reg clean, every time I re-install it it appears the same way and won't work. Any help would be greatly appreciated..thanks. here is what it looks like on my desk top..

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01-22-2011, 11:28 AM	#2
bodhran Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: sony prs 505	also sometimes getting this error message: Problem signature: Problem Event Name: APPCRASH Application Name: KindleForPC.exe Application Version: 1.4.0.31482 Application Timestamp: 4d372f4f Fault Module Name: KindleForPC.exe Fault Module Version: 1.4.0.31482 Fault Module Timestamp: 4d372f4f Exception Code: c0000005 Exception Offset: 00024e00 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 6153 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Help!!

01-22-2011, 12:41 PM	#3
FF2 Wizard Posts: 1,105 Karma: 1025784 Join Date: Oct 2010 Device: WiFi Kindle3	If no one has any better suggestions, you might call Kindle Customer Service and see if they can clean things up for a reinstall.

09-17-2011, 10:43 PM	#4
BillD Member Posts: 20 Karma: 10 Join Date: Sep 2010 Device: Kindle	Same exception here - only on one laptop, not on other PC - both running same version of Windows 7.

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