902 PB 902 doesnt respond

[blb]

Hi,
I have a new PB 902 pro.
After connecting the PB to my laptop, copying few books and deleting some of the exiting books the PB got stuck.
When I try to turn it on it stucks on the "Dear user" page and refuses to proceed to the menu.
when I try now to connect it to my laptop nothing happens, it doesn't recognise it.
I tried rebooting and reseting it but it doesn't help.

anyone?

thanks!

[J.C.]

Try rebooting and keeping it on awhile, sometimes all it needs is time.
If you have a card you could try it with or without the card and as a bonus you could also try doing a firmeware update using the card.

[blb]

I've tried taking out and putting back in the battery.
I downloaded both 2.0.5 & 2.0.6 updates and did the updating procedure several times according to the instructions and I got a suggestion to register to bookland which I skipped and then it just returned to the bookland page, sometimes it gave a message that the updates will take place after rebooting but rebooting just gave the same result!
Right now the situation is that when I turn it on it on it's stuck on the bookland page.
So frustrating!

anyone got more suggestions? I'm really stuck here...

thanks a lot.

[mtravellerh]

Originally Posted by blb

I've tried taking out and putting back in the battery.
I downloaded both 2.0.5 & 2.0.6 updates and did the updating procedure several times according to the instructions and I got a suggestion to register to bookland which I skipped and then it just returned to the bookland page, sometimes it gave a message that the updates will take place after rebooting but rebooting just gave the same result!
Right now the situation is that when I turn it on it on it's stuck on the bookland page.
So frustrating!

anyone got more suggestions? I'm really stuck here...

thanks a lot.

suggestion: return the device. We will replace it, of course. Please add a small note describing your problem.

[Raisan]

Originally Posted by blb

Hi,
I have a new PB 902 pro.
After connecting the PB to my laptop, copying few books and deleting some of the exiting books the PB got stuck.
When I try to turn it on it stucks on the "Dear user" page and refuses to proceed to the menu.
when I try now to connect it to my laptop nothing happens, it doesn't recognise it.
I tried rebooting and reseting it but it doesn't help.

anyone?

thanks!

It happened to my 903, after deleting some of the original books. I got a needle and reset it through le little hole at the bottom. I had to do it several times: whith power on, while off.. it would work at the 4th or 5th try. I got control, but could not use the libary function: it would hang again. I could use search though.

I found this tread: https://www.mobileread.com/forums/sho...d.php?t=122881. Deleted the corrupted "db" subfolder in "system" folder in PB, and it has been working well for two months.

You could try it in the 902 to see if it works

Good Luck