Won't Let Me Register the Edge

myaggie2 · 04-04-2010, 12:59 PM

Greetings. I've tried dozens of times over a few days to register my eDGe. Each time I get an unexpected error message. What do I do now? I'm connected online, but I can't even go into the bookstore and look around. It tells to register first. Thankx in advance. Aggie

omagedon · 04-04-2010, 05:25 PM

Aggie. Have you updated your Edge yet? If you haven't please update the Edge and the registration should work. I had the same problem and when I updated it worked after that.

ckole · 04-04-2010, 06:26 PM

The support sites gives you the steps to update. Takes about 10-15 min.

myaggie2 · 04-04-2010, 10:31 PM

Thankx everyone. I don't know how or why, but it went through. I went through all the step in the documentation s at least 3 dozen times in the last three days. I even transfered and re-registered in my account on this site. And then finally when I was sitting with it this afternoon, about the 10th time in a row that I registered--it finally went through. Thankx again for all your help! Happy Easter.

04-04-2010, 12:59 PM	#1
myaggie2 Edge User	Won't Let Me Register the Edge Greetings. I've tried dozens of times over a few days to register my eDGe. Each time I get an unexpected error message. What do I do now? I'm connected online, but I can't even go into the bookstore and look around. It tells to register first. Thankx in advance. Aggie

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04-04-2010, 05:25 PM	#2
omagedon Edge User	Aggie. Have you updated your Edge yet? If you haven't please update the Edge and the registration should work. I had the same problem and when I updated it worked after that.

04-04-2010, 06:26 PM	#3
ckole Edge User	The support sites gives you the steps to update. Takes about 10-15 min.

04-04-2010, 10:31 PM	#4
myaggie2 Edge User	Thankx everyone. I don't know how or why, but it went through. I went through all the step in the documentation s at least 3 dozen times in the last three days. I even transfered and re-registered in my account on this site. And then finally when I was sitting with it this afternoon, about the 10th time in a row that I registered--it finally went through. Thankx again for all your help! Happy Easter.

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