Kindle error when searching for "should"

rstrigg · 04-26-2011, 07:44 AM

I'm a new user and don't seem to find a posting for this...

I'm publishing my first eBook for the Kindle and using Mobipocket Creator to create the PRC and then copy to the Kindle via USB cable for testing. The source file is computer-generated HTML (about 600,000 lines).

The application is a concordance which uses the Dictionary Search feature (<idx:entry>). When searching for the word "should", the Kindle renders an error box containing the message: "The selected item could not be opened. If you purchased this item from Amazon, delete the item and download it from Archived Items." The only option in the error box is to go back to "home" and start over.

If I remove "should" from my source HTML, the error disappears and all is well.

This same error occurs with the word "should" in The New Oxford American Dictionary and the Oxford Dictionary of English.

The error seems to be intermittent ... when it fails with my app, it also fails on the two Oxfords. When one works, they all do.

Any ideas? THANK YOU!

Ralph Trigg

markdek · 04-26-2011, 08:38 AM

Try sending it the Kindle via email, so that it's converted to azw, and see if the error is still there...this may help w/ troubleshooting......

tomsem · 04-26-2011, 11:56 AM

You might try re-indexing the content on your Kindle - might be some sort of corruption in the index files you have now. I don't remember the details off hand how that is done but basically you tether via USB, find the index files, delete them, and 'eject' Kindle, then it will re-index everything (give it time, especially if you have a lot of content). If you google 'kindle reindex' there will be a number of hits that tell you where the index files are located.

Histerius · 04-26-2011, 05:50 PM

Well, search should work, nobody said it will work :-) :-)

rstrigg · 04-28-2011, 08:25 AM

Thanks for the replies. Since the error was occurring on my custom app, but also on the two Oxford built-in dictionaries, I've been assuming it was not due to my app.

I've made scores of changes to the app since originally posting this "help." Don't know if any of those content changes could have corrected the problem. Anyway, it isn't failing anymore (at least this week), so all is well.

Perhaps there was an error in my app which was hosing the Kindle O/S and subsequently causing it to fail with the Oxfords. Of course I tried a hard boot and that didn't solve the problem at that time. One of life's mysteries.

Thanks again for all the good suggestions.

Ralph

04-26-2011, 07:44 AM	#1
rstrigg Junior Member Posts: 5 Karma: 10 Join Date: Apr 2011 Device: Kindle	Kindle error when searching for "should" I'm a new user and don't seem to find a posting for this... I'm publishing my first eBook for the Kindle and using Mobipocket Creator to create the PRC and then copy to the Kindle via USB cable for testing. The source file is computer-generated HTML (about 600,000 lines). The application is a concordance which uses the Dictionary Search feature (<idx:entry>). When searching for the word "should", the Kindle renders an error box containing the message: "The selected item could not be opened. If you purchased this item from Amazon, delete the item and download it from Archived Items." The only option in the error box is to go back to "home" and start over. If I remove "should" from my source HTML, the error disappears and all is well. This same error occurs with the word "should" in The New Oxford American Dictionary and the Oxford Dictionary of English. The error seems to be intermittent ... when it fails with my app, it also fails on the two Oxfords. When one works, they all do. Any ideas? THANK YOU! Ralph Trigg

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04-26-2011, 08:38 AM	#2
markdek Addict Posts: 202 Karma: 1015348 Join Date: Apr 2011 Device: Kindle 3	Try sending it the Kindle via email, so that it's converted to azw, and see if the error is still there...this may help w/ troubleshooting......

04-26-2011, 11:56 AM	#3
tomsem Grand Sorcerer Posts: 6,905 Karma: 27013865 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	You might try re-indexing the content on your Kindle - might be some sort of corruption in the index files you have now. I don't remember the details off hand how that is done but basically you tether via USB, find the index files, delete them, and 'eject' Kindle, then it will re-index everything (give it time, especially if you have a lot of content). If you google 'kindle reindex' there will be a number of hits that tell you where the index files are located.

04-26-2011, 05:50 PM	#4
Histerius Zealot Posts: 126 Karma: 7922 Join Date: Jan 2011 Location: Zagreb, Croatia Device: Kindle 3 - Galaxy Tab 10.1	Well, search should work, nobody said it will work :-) :-)

04-28-2011, 08:25 AM	#5
rstrigg Junior Member Posts: 5 Karma: 10 Join Date: Apr 2011 Device: Kindle	Thanks for the replies. Since the error was occurring on my custom app, but also on the two Oxford built-in dictionaries, I've been assuming it was not due to my app. I've made scores of changes to the app since originally posting this "help." Don't know if any of those content changes could have corrected the problem. Anyway, it isn't failing anymore (at least this week), so all is well. Perhaps there was an error in my app which was hosing the Kindle O/S and subsequently causing it to fail with the Oxfords. Of course I tried a hard boot and that didn't solve the problem at that time. One of life's mysteries. Thanks again for all the good suggestions. Ralph

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