unable to connect to my own wifi

RebelGirl76 · 01-25-2011, 01:02 PM

I got a kobo wireless ereader for Christmas that i dearly love however I try to connect to my home wifi and it will not allow me to connect it always comes back unable to connect to wireless network and i dont know whats wrong with anything why will it not allow me to connect? anyone have any suggestions?

robko · 01-25-2011, 01:29 PM

Search down in the forum and you'll find previous postings from others that had problems and solutions in most cases. A couple of things that come to mind would be if you are using WPA1 protection the Kobo doesn't like long (more than 6 digit if I remember) passwords or non-alpha numeric characters in it. WPA2 doesn't have these problems. Also, for no apparent reason if you use the show password option (i.e. it leaves the letters and numbers rather than replacing them with *) when entering the password it won't connect. On a more basic level, have you added the Kobo MAC address if you are using MAC address filtering.

The Terminator · 01-25-2011, 07:44 PM

Take it to chapters and see if the wireless is defected. But maybe take it to a friends house who has wireless and see if it works there.

Hope this helped

Suzanna · 01-25-2011, 10:08 PM

I had this problem connecting to our WEP-encryted network. I knew the 26 character password wasn't the problem, because my husband was able to connect with his Kobo.

What worked for me was doing a factory reset of the device (under advanced settings.) This will reset your device back to out-of-the-box condition and you'll have to add your books back to your Kobo. For some reason, after doing that I was able to connect to our WiFi.

01-25-2011, 01:02 PM	#1
RebelGirl76 Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: Kobo wireless ereader	unable to connect to my own wifi I got a kobo wireless ereader for Christmas that i dearly love however I try to connect to my home wifi and it will not allow me to connect it always comes back unable to connect to wireless network and i dont know whats wrong with anything why will it not allow me to connect? anyone have any suggestions? Last edited by RebelGirl76; 01-25-2011 at 01:09 PM. Reason: forgot to ask questions

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01-25-2011, 01:29 PM	#2
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	Search down in the forum and you'll find previous postings from others that had problems and solutions in most cases. A couple of things that come to mind would be if you are using WPA1 protection the Kobo doesn't like long (more than 6 digit if I remember) passwords or non-alpha numeric characters in it. WPA2 doesn't have these problems. Also, for no apparent reason if you use the show password option (i.e. it leaves the letters and numbers rather than replacing them with *) when entering the password it won't connect. On a more basic level, have you added the Kobo MAC address if you are using MAC address filtering.

01-25-2011, 07:44 PM	#3
The Terminator Retired Posts: 2,552 Karma: 37638420 Join Date: Nov 2010 Location: Vancouver Island Canada Device: Kobo Touch, Optimus One (2.3), Nexus 7 (4.2)	Take it to chapters and see if the wireless is defected. But maybe take it to a friends house who has wireless and see if it works there. Hope this helped

01-25-2011, 10:08 PM	#4
Suzanna Living in the past Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc	I had this problem connecting to our WEP-encryted network. I knew the 26 character password wasn't the problem, because my husband was able to connect with his Kobo. What worked for me was doing a factory reset of the device (under advanced settings.) This will reset your device back to out-of-the-box condition and you'll have to add your books back to your Kobo. For some reason, after doing that I was able to connect to our WiFi.

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