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Old 11-28-2010, 05:27 PM   #1
becsta
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USA Public Holiday

Hi to the people from the USA, I have a question. How many and which days were public holidays for Thanksgiving?

My nook color left B&N in Nevada at 1.04pm 23 Nov. It arrived in Portland Oregon at 1.47pm 26 Nov. I paid for the quicker 3 day service but UPS are saying the delivery date is 30 Nov which means it will have taken 7 days. Was there a holiday on Friday? as Friday was the 3 days. Is there a public Holiday on Monday? since they are saying delivery is not until Tuesday.

The UPS description for 3 Day Select is:

UPS 3 Day Select®
Choose this guaranteed service for your less time-sensitive shipments

Delivery Commitment Delivery by the end of the third business day


I am just trying to understand why a 3 day service would take 7 days.
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Old 11-28-2010, 05:31 PM   #2
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Edit...........I mis-read.

UPS doesn't deliver on Saturdays or Sundays, at least here.

Thursday is the only recognized US holiday.

Friday was business as usual.
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Old 11-28-2010, 05:40 PM   #3
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Actually, UPS does do Saturday deliveries, if you specifically ask (and pay more). Otherwise, deliveries are Monday through Friday.

Despite Thursday being a holiday, UPS may have been transporting packages from depot to depot on Thursday... but don't quote me, I'm not sure.
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Old 11-28-2010, 05:44 PM   #4
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While Black Friday isn't an official holiday, I'm not surprised if certain carriers don't ship on that day. Thursday was Thanksgiving, so everything was completely shutdown.
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Old 11-28-2010, 05:47 PM   #5
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tell them you want your delivery fee refunded or you will return the device
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Old 11-28-2010, 06:05 PM   #6
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Quote:
Originally Posted by becsta View Post

I am just trying to understand why a 3 day service would take 7 days.
Your best bet is to call your local office and ask them directly.

You may have a refund coming.
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Old 11-28-2010, 06:07 PM   #7
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Thanks for that.

So 3 business day means it should be delivered to my freight forwarder on Monday 29. So hopefully I can have it by the end of this week early next. Once I get it sent to Australia.
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Old 11-28-2010, 06:10 PM   #8
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UPS doesn't deliver on Thanksgiving because of the holiday. They don't deliver anything over than air packages on the day after Thanksgiving. They also don't pick up any packages on Friday. The first day of the three day select delivery was Wed. Nov. 24th. The second day is Monday Nov. 29th and the third is Tuesday the 30th. Hope this helps clear up the confusion.
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Old 11-28-2010, 06:12 PM   #9
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This is the tracking log
PORTLAND, OR, US 11/26/2010 1:47 P.M. ARRIVAL SCAN
ROSEBURG, OR, US 11/26/2010 9:45 A.M. DEPARTURE SCAN
ROSEBURG, OR, US 11/25/2010 10:57 A.M. ARRIVAL SCAN
WEST SACRAMENTO, CA, US 11/24/2010 8:31 P.M. DEPARTURE SCAN
11/24/2010 6:19 P.M. ARRIVAL SCAN
SPARKS, NV, US 11/24/2010 12:57 P.M. DEPARTURE SCAN
SPARKS, NV, US 11/23/2010 2:13 P.M. ORIGIN SCAN
US 11/23/2010 1:04 P.M. BILLING INFORMATION RECEIVED

So it was scanned in on the public holiday but did not move again until the next day. I will have to wait to see when it is delivered because they state 3 working days they are covered till close of business on Monday.
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Old 11-28-2010, 06:13 PM   #10
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So Friday is not counted as a business day even though it is??
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Old 11-28-2010, 06:15 PM   #11
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The 3 working days don't start until the day after the package was picked up. Meaining in this case, Wed. Nov the 24th. Therefore they have until the end of business on Tuesday to deliver the package.
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Old 11-28-2010, 06:19 PM   #12
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Ok Thanks for explaining.
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Old 11-28-2010, 06:28 PM   #13
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No problem. UPS's holiday schedule can be very confusing.
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Old 11-28-2010, 07:46 PM   #14
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Actually, it appears that UPS doesn't do most pickups/deliveries on "black Friday". Per their web site: (http://www.ups.com/content/us/en/res...liday+schedule)

UPS 2010 Holiday Schedule
In the United States, UPS observes the following holidays:

Memorial Day - May 31, 2010*
Independence Day (observed) - July 5, 2010*
Labor Day - September 6, 2010*
Thanksgiving Day - November 25, 2010*
Day after Thanksgiving - November 26, 2010**
Christmas Day - December 25, 2010*
New Year's Eve - December 31, 2010**
New Year's Day - January 1, 2011*

* UPS Express CriticalSM available 365 days each year
** Delivery and pickup of air and international packages only
*** Regular delivery day; pickup of air and international packages only
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Old 11-28-2010, 08:02 PM   #15
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Jeez, and I thought the USPS was messed up!!
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