Error: No Internet connection

fueg0 · 10-06-2010, 02:35 PM

While trying to fetch news, on Windows version of Calibre, I always get this
"ERROR: No internet connection: Cannot download news as no internet connection is active"

But, yes the connection is ON.
Is there any restriction about the ports used to download the news feeds?

Sys: WinXP SP3. No software firewall runing. Router allowing ALL outgoing connections.

Thanks

kovidgoyal · 10-06-2010, 03:05 PM

That error has nothing to do with ports. Basically, windows is telling calibre that no internet connection is available. Why it is doing so, I'm not sure, maybe someone more knowledgeable about windows can help.

chaley · 10-06-2010, 03:24 PM

Check your proxy settings. Make sure that you configure IE correctly so that it can see the internet, because calibre uses IE's (not firefox's) proxy settings.

kovidgoyal · 10-06-2010, 03:29 PM

@chaley: I doubt this is proxy related, the is the InternetGetConnectedState Win32 function returning that there is no internet connection.

fueg0 · 10-07-2010, 03:32 AM

There is no proxy configured and the Internet works fine (I can even connect to my computer using Teamviewer).
So, is there a way to debug this app and see what is happening, to solve the problem?
Thanks

chaley · 10-07-2010, 04:32 AM

Make sure you don't have a VPN turned on. Beyond that, I have no further ideas. Perhaps someone else will.

Manichean · 10-07-2010, 05:01 AM

InternetGetConnectedState seems to be a somewhat petulant beast. Some research in the Microsoft knowledge base and the vast rest of the net, while not divulging the excact method used by the function to determine connection, implied that the results could be vastly different depending on the version of Internet Explorer on your system. I found this entry, which might be of some relevance. You might want to check the default gateway as suggested in the knowledge base article above.

fueg0 · 10-07-2010, 04:38 PM

Quote:

Originally Posted by Manichean

InternetGetConnectedState seems to be a somewhat petulant beast. Some research in the Microsoft knowledge base and the vast rest of the net, while not divulging the excact method used by the function to determine connection, implied that the results could be vastly different depending on the version of Internet Explorer on your system. I found this entry, which might be of some relevance. You might want to check the default gateway as suggested in the knowledge base article above.

Thanks. The problem is here, alright.
I'm still getting the error even if the LAN connection is working. I'm investigating the problem but it's a Windows API bug.

I'll let you know how I fixed it, ASAP as I'm still trying some tricks to fix it.

Cheers

Manichean · 10-07-2010, 04:58 PM

Good luck.

chaley · 10-08-2010, 04:02 AM

Quote:

Originally Posted by fueg0

Thanks. The problem is here, alright.
I'm still getting the error even if the LAN connection is working. I'm investigating the problem but it's a Windows API bug.

I'll let you know how I fixed it, ASAP as I'm still trying some tricks to fix it.

Make sure that you don't have any auto-connection options set up in IE (connections tab). The API looks at these, and will report failure if the connection isn't present.

As Manichean said, good luck!

10-06-2010, 02:35 PM	#1
fueg0 Junior Member Posts: 3 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	Error: No Internet connection While trying to fetch news, on Windows version of Calibre, I always get this "ERROR: No internet connection: Cannot download news as no internet connection is active" But, yes the connection is ON. Is there any restriction about the ports used to download the news feeds? Sys: WinXP SP3. No software firewall runing. Router allowing ALL outgoing connections. Thanks

10-07-2010, 03:32 AM	#5
fueg0 Junior Member Posts: 3 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	There is no proxy configured and the Internet works fine (I can even connect to my computer using Teamviewer). So, is there a way to debug this app and see what is happening, to solve the problem? Thanks Last edited by fueg0; 10-07-2010 at 03:34 AM. Reason: spelling

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10-06-2010, 03:05 PM	#2
kovidgoyal creator of calibre Posts: 45,200 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That error has nothing to do with ports. Basically, windows is telling calibre that no internet connection is available. Why it is doing so, I'm not sure, maybe someone more knowledgeable about windows can help.

10-06-2010, 03:24 PM	#3
chaley Grand Sorcerer Posts: 12,339 Karma: 8012652 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	Check your proxy settings. Make sure that you configure IE correctly so that it can see the internet, because calibre uses IE's (not firefox's) proxy settings.

10-06-2010, 03:29 PM	#4
kovidgoyal creator of calibre Posts: 45,200 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	@chaley: I doubt this is proxy related, the is the InternetGetConnectedState Win32 function returning that there is no internet connection.

10-07-2010, 04:32 AM	#6
chaley Grand Sorcerer Posts: 12,339 Karma: 8012652 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	Make sure you don't have a VPN turned on. Beyond that, I have no further ideas. Perhaps someone else will.

10-07-2010, 05:01 AM	#7
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	InternetGetConnectedState seems to be a somewhat petulant beast. Some research in the Microsoft knowledge base and the vast rest of the net, while not divulging the excact method used by the function to determine connection, implied that the results could be vastly different depending on the version of Internet Explorer on your system. I found this entry, which might be of some relevance. You might want to check the default gateway as suggested in the knowledge base article above.

10-07-2010, 04:58 PM	#9
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	Good luck.

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