Can't Authorize

bibliophile · 03-16-2007, 05:54 AM

Heya, folks-

I read all over and tried asking Sony, but it seems I may be unique with this issue.

Has anyone had their PC hang during authorization, and blatantly refuse to go past the ~35% mark? I tried the deletion of folders referenced in another post, to no avail.

Any thoughts?

TadW · 03-17-2007, 02:51 PM

I had the issue with one PC that the Connect software wouldn't even attempt to authorize it. A simple restart of the software did the trick though. I am sure this is not what's going to help you....

What's your OS?

bibliophile · 03-18-2007, 02:56 AM

Windows XP. The Connect Support guys are baffled.

I needed a new laptop, anyhow. Works with Vista.

memobug · 03-25-2007, 12:15 AM

I had this problem and rebooted and restarted the software and tried to reconnect several times. Finally it just worked. I can't say what was the final cure.

03-16-2007, 05:54 AM	#1
bibliophile Junior Member Posts: 2 Karma: 10 Join Date: Mar 2007 Device: PRS-500	Can't Authorize Heya, folks- I read all over and tried asking Sony, but it seems I may be unique with this issue. Has anyone had their PC hang during authorization, and blatantly refuse to go past the ~35% mark? I tried the deletion of folders referenced in another post, to no avail. Any thoughts?

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03-17-2007, 02:51 PM	#2
TadW Uebermensch Posts: 2,583 Karma: 1094606 Join Date: Jul 2003 Location: Italy Device: Kindle	I had the issue with one PC that the Connect software wouldn't even attempt to authorize it. A simple restart of the software did the trick though. I am sure this is not what's going to help you.... What's your OS?

03-18-2007, 02:56 AM	#3
bibliophile Junior Member Posts: 2 Karma: 10 Join Date: Mar 2007 Device: PRS-500	Windows XP. The Connect Support guys are baffled. I needed a new laptop, anyhow. Works with Vista.

03-25-2007, 12:15 AM	#4
memobug Connoisseur Posts: 51 Karma: 46 Join Date: Jan 2007 Location: Silicon Valley Device: PRS-500/PRS-505/Kindle DX/iPhone 3G	I had this problem and rebooted and restarted the software and tried to reconnect several times. Finally it just worked. I can't say what was the final cure.

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