12-25-2015, 08:36 AM | #1 |
Junior Member
Posts: 5
Karma: 10
Join Date: Dec 2015
Location: AUS
Device: Kobo Glo HD
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Need help: White edges and added awards for no reason
Got a kobo glo hd from JB HI FI.
When it refreshes or if there is a black background there are two white lines on the right and bottom screen edge. Also when it's in screensaver mode, there is a black line that runs across the bottom of the screen. Should i return it? Second, in the Extras section where there is a Reading Awards list, I've just opened the Kobo Glo Hd today and somehow I've got " Scout Leader": for meeting 10 Kobo Achievements, but I've only done 4 achievements; "Highly Docorated"; and " All You can Eat": where i meant to have many ebooks, but actually I only got two ebooks in the shelf. Does this mean someone used it and returned it to the shop? Or is it some kind of glitch. Last edited by 7Strawberries; 12-25-2015 at 08:49 AM. |
12-25-2015, 09:07 AM | #2 |
Grand Sorcerer
Posts: 5,670
Karma: 66420972
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
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I'm not sure what's going on with those lines - the pics are pretty dark and fuzzy - but I'm guessing it may be that the screen is misaligned? I'd exchange it for sure.
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12-25-2015, 09:40 AM | #3 |
Wizard
Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
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Agree with Meera -- exchange it. Looks like the screen wasn't placed quite properly when it was built.
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Tags |
kobo glo hd, reading awards list, screen, white lines |
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