PRS-600 Error 2027 when Auth PC/Reader

JReader · 12-28-2009, 04:06 PM

After the Sony library update I was getting an error 2027 when authorizing, tried a lot of troubleshooring chat support gave me w/o success, finally i figure it out by doing this:

Close Reader Library
Download Adobe Digital Edition ( if it ask you to enter adobe id, enter the same as the reader library, email and password, if it says invalid or that does not exist, create one on adobe.com for free using the same email and password as the reader store)
Reopen Reader Library

it will work, magically!!!

redgreen · 01-16-2010, 08:18 PM

Just spent 2.5 hours figuring on this out with a Mac. Sony customer support was TOTALLY worthless. Finally figured out my PRS-505 firmware was not up to date. This is a problem because there is no indication of a firmware update on the Mac support page since you cannot update the firmware using a Mac. Out of desperation I checked the Windows updates and there it was - the firmware update that was needed to make this work. I took a chance and updated it on Windows 7 using Parallels and it FINALLY WORKS.

Days like this I wonder why the hell I gave up paper books. Here hoping that Apple can make a decent tablet so Mac users are not 2nd class citizens in the eBook world. Unh. What a way to spend a Saturday afternoon.

JSWolf · 01-16-2010, 08:20 PM

Even if Apple makes a Tablet, the tools will still mostly be for Windows.

taurian · 09-10-2010, 12:49 AM

Quote:

Originally Posted by JReader

After the Sony library update I was getting an error 2027 when authorizing, tried a lot of troubleshooring chat support gave me w/o success, finally i figure it out by doing this:

Close Reader Library
Download Adobe Digital Edition ( if it ask you to enter adobe id, enter the same as the reader library, email and password, if it says invalid or that does not exist, create one on adobe.com for free using the same email and password as the reader store)
Reopen Reader Library

it will work, magically!!!

Lucky thing I found your tip. I was encountering the same error when I setup my new computer and was at a lost what to do. Thank you.

12-28-2009, 04:06 PM	#1
JReader Junior Member Posts: 4 Karma: 10 Join Date: Dec 2009 Device: PRS700	Error 2027 when Auth PC/Reader After the Sony library update I was getting an error 2027 when authorizing, tried a lot of troubleshooring chat support gave me w/o success, finally i figure it out by doing this: Close Reader Library Download Adobe Digital Edition ( if it ask you to enter adobe id, enter the same as the reader library, email and password, if it says invalid or that does not exist, create one on adobe.com for free using the same email and password as the reader store) Reopen Reader Library it will work, magically!!!

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01-16-2010, 08:18 PM	#2
redgreen Junior Member Posts: 1 Karma: 10 Join Date: Jan 2010 Device: Sony PRS-%05	Just spent 2.5 hours figuring on this out with a Mac. Sony customer support was TOTALLY worthless. Finally figured out my PRS-505 firmware was not up to date. This is a problem because there is no indication of a firmware update on the Mac support page since you cannot update the firmware using a Mac. Out of desperation I checked the Windows updates and there it was - the firmware update that was needed to make this work. I took a chance and updated it on Windows 7 using Parallels and it FINALLY WORKS. Days like this I wonder why the hell I gave up paper books. Here hoping that Apple can make a decent tablet so Mac users are not 2nd class citizens in the eBook world. Unh. What a way to spend a Saturday afternoon.

01-16-2010, 08:20 PM	#3
JSWolf Resident Curmudgeon Posts: 74,648 Karma: 130140792 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Even if Apple makes a Tablet, the tools will still mostly be for Windows.

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