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Old 01-08-2006, 03:34 AM   #1
LA Phil
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Question Treo 700w question (Windows Mobile 5.0)

I just bought a Treo 700w (w/ Mobile 5.0) and everything seems to be working fine except for one little glitch. It is set up to sync with my Exchange server and does it quite well. However, on the device, I went to Outlook Email/menu/tools/options, wanting to add a signature to my emails and "Outlook Mail" isn't one of the options in the box preceded by "tap an acocunt to change settings"! It has Text Message, MMS, and VZAvenue (a pop3 account I also use) as options...but no mention of Outlook Email, even though it is, in fact, on the device and working fine, synchronizing everything just as it is supposed to, etc. Have I neglected to set something up or select some sort of set-up option somewhere either in ActiveSync on my PC (a Dell M20 notebook) or on the device? Thanks for whatever help any of you geniuses can lend!
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Old 01-08-2006, 09:14 AM   #2
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When you have initially set up your exchange e-mail account on the Treo, didn't you have the option to add a signature?
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Old 01-08-2006, 12:07 PM   #3
timnicholson
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Quote:
Originally Posted by LA Phil
I just bought a Treo 700w (w/ Mobile 5.0) and everything seems to be working fine except for one little glitch. It is set up to sync with my Exchange server and does it quite well. However, on the device, I went to Outlook Email/menu/tools/options, wanting to add a signature to my emails and "Outlook Mail" isn't one of the options in the box preceded by "tap an acocunt to change settings"!
It sounds like you are trying to edit the settings for the "Outlook Mail" account that is a direct sync to your desktop PC. That is a special "ActiveSync" account and for some reason you can't edit any of the settings, like the signature. You probably don't want to use that ActiveSync account at all. Instead, set up a NEW account on your 700w that is a *direct* exchange server sync (i.e. not through ActiveSync conduit). Then you can change the settings to whatever you want and get your email anywhere as opposed to just when you sync with your PC. If I've read your situation correctly, that should do the trick. If I'm misunderstanding, let me know. Good luck!

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Last edited by timnicholson; 01-08-2006 at 12:10 PM.
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