Sage page jumps when opening sleep cover

grangeroyston · 11-10-2024, 01:59 PM

Can anyone help with this please, before I ring Kobo about it? I just got a new Sage and Kobo sleep cover. When I open the cover, the page initially shows where it was left, but then jumps randomly back or forward a page, and stops. I tried exiting from the book I was on & leaving it on the index of books, but now I notice that jumps too. I previously had a Forma with sleep cover & never experienced this. I don't do anything weird when I open the cover - move it slowly. The chat thing on Kobo website says ensure cover seated properly - it is. Using it without the cover works properly. I have powered it off and on but am a bit reluctant to factory reset it, yet.

Tromstar · 11-12-2024, 09:56 AM

I fixed this by setting the page turn mode to swipe only, I also turned off the auto rotate option. Hope that helps.

grangeroyston · 11-12-2024, 11:21 AM

Thanks for that. It didn't work though! I'm supposed to be getting a replacement sleep cover from Kobo, which I doubt will fix it. Meanwhile just using it without the cover.

11-10-2024, 01:59 PM	#1
grangeroyston Junior Member Posts: 2 Karma: 10 Join Date: Nov 2024 Location: UK Device: kobo sage	page jumps when opening sleep cover Can anyone help with this please, before I ring Kobo about it? I just got a new Sage and Kobo sleep cover. When I open the cover, the page initially shows where it was left, but then jumps randomly back or forward a page, and stops. I tried exiting from the book I was on & leaving it on the index of books, but now I notice that jumps too. I previously had a Forma with sleep cover & never experienced this. I don't do anything weird when I open the cover - move it slowly. The chat thing on Kobo website says ensure cover seated properly - it is. Using it without the cover works properly. I have powered it off and on but am a bit reluctant to factory reset it, yet.

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11-12-2024, 09:56 AM	#2
Tromstar Junior Member Posts: 1 Karma: 10 Join Date: Nov 2024 Device: Kobo Sage / Kindle PW	I fixed this by setting the page turn mode to swipe only, I also turned off the auto rotate option. Hope that helps.

11-12-2024, 11:21 AM	#3
grangeroyston Junior Member Posts: 2 Karma: 10 Join Date: Nov 2024 Location: UK Device: kobo sage	Thanks for that. It didn't work though! I'm supposed to be getting a replacement sleep cover from Kobo, which I doubt will fix it. Meanwhile just using it without the cover.

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