Troubleshooting Cannot connect to WiFi, cannot reset... debricking needed?

reuptake · 02-24-2013, 05:41 PM

Hey,

this is my first post in this forum. I hope someone would be able to help me.

Today I found out that my Kindle 4 (sofware 4.1.1, no jailbraking) can't connect to WiFi: displaying than no network is available (there are many around). "View" option near "WiFi" when clicked doesn't react. I tried to restart it in many ways (20 sec, 60 sec pressing the button) - nothing help. I resorted to reseting it to factory defaults but to my suprise it doesn't work either: popup with warning that files will be erased is displayed, but clicking OK doesn't do anything. Then I recollected that the device has been recently unstable: it restarted with no apparent reason while being used.

I've contacted Amazon, they told me it's broken out of warranty, so I should buy a new one. As you can imagine I'm not happy.

Any solutions?

ixtab · 02-24-2013, 07:14 PM

Give it a shot and reinstall it. (Also select "Wipe internal data partition" near the end of the procedure).

reuptake · 02-25-2013, 04:59 AM

Thanks for the answer. Do I understand correctly that standard PC is required for this method? I have only Macs around...

ixtab · 02-25-2013, 08:54 AM

Quote:

Originally Posted by reuptake

Thanks for the answer. Do I understand correctly that standard PC is required for this method? I have only Macs around...

In principle, yes. It *should* be working with the CD or DVD on a Mac with Boot Camp, though. (Not tested)

pidgeon92 · 02-25-2013, 04:57 PM

Quote:

Originally Posted by reuptake

Then I recollected that the device has been recently unstable: it restarted with no apparent reason while being used.

This is going to happen on occasion. Unless it is occurring frequently, I wouldn't worry about it.

As for the wi-fi, it stinks that it isn't working, but the device is certainly useable without it. I rarely use the wi-fi, preferring to download my books from Amazon into Calibre, and transferring via USB.

reuptake · 03-10-2013, 02:09 PM

Success!

So if anyone has same problem: debricking does the trick BUT please do full reset, wipe settings too!

Thanks for all help.

02-24-2013, 05:41 PM	#1
reuptake Junior Member Posts: 3 Karma: 10 Join Date: Feb 2013 Device: Kindle 4	Cannot connect to WiFi, cannot reset... debricking needed? Hey, this is my first post in this forum. I hope someone would be able to help me. Today I found out that my Kindle 4 (sofware 4.1.1, no jailbraking) can't connect to WiFi: displaying than no network is available (there are many around). "View" option near "WiFi" when clicked doesn't react. I tried to restart it in many ways (20 sec, 60 sec pressing the button) - nothing help. I resorted to reseting it to factory defaults but to my suprise it doesn't work either: popup with warning that files will be erased is displayed, but clicking OK doesn't do anything. Then I recollected that the device has been recently unstable: it restarted with no apparent reason while being used. I've contacted Amazon, they told me it's broken out of warranty, so I should buy a new one. As you can imagine I'm not happy. Any solutions?

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02-24-2013, 07:14 PM	#2
ixtab (offline) Posts: 2,907 Karma: 6736094 Join Date: Dec 2011 Device: K3, K4, K5, KPW, KPW2	Give it a shot and reinstall it. (Also select "Wipe internal data partition" near the end of the procedure).

02-25-2013, 04:59 AM	#3
reuptake Junior Member Posts: 3 Karma: 10 Join Date: Feb 2013 Device: Kindle 4	Thanks for the answer. Do I understand correctly that standard PC is required for this method? I have only Macs around...

03-10-2013, 02:09 PM	#6
reuptake Junior Member Posts: 3 Karma: 10 Join Date: Feb 2013 Device: Kindle 4	Success! So if anyone has same problem: debricking does the trick BUT please do full reset, wipe settings too! Thanks for all help.

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