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Old 10-07-2009, 09:04 AM   #1
amjbrown
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Red reader in the UK

I e-mailed Sony to ask if there were any plans to sell the Red reader in the UK. The 505 was available in Red as a John Lewis (big UK department store) exclusive. I got the following reply:

Quote:
Thank you for your recent e-mail received on 04/10/2009 10.21 PM.

I am happy to see that you own the PRS505 and hope that you are enjoying the use of your reader.

Having looked in to your request further there are currently no plans to release the PRS600 in any other colours apart from the black or silver that are available. Although the PRS600 is available in red in the USA this unit will not work in the UK due to DRM restrictions.

I hope this information is of some assistance and apologise for any upset that this reply may casue. Thank you for your enquiry.
Mostly not a huge surprise, and Sony don't need to worry about me being upset. However I am assuming the US specific DRM line is nonsense?

I am hoping to pick one in NY at the end of month. If it won't work with ADE and the Sony Store (I am a gift voucher using US impersonator) then that would be a bad idea!

Anyone had any real world experiences of a US Red version working outside the US with DRM protected material?

Thanks!
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Old 10-07-2009, 09:12 AM   #2
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Originally Posted by amjbrown View Post
Anyone had any real world experiences of a US Red version working outside the US with DRM protected material?
I think they're just talking out of their, uh, rear ends. The hardware is identical, and even the software on the new models. The only thing that is different is price and warranty (and maybe packaging).
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Old 10-07-2009, 09:12 AM   #3
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I've not got any experience with a US reader as I own a UK one, but as I understand it (correct me if I'm wrong) that as long as you register it to the US store and not the UK one, you'll be fine.

You'll be able to purchase books from the US store but not the UK one.

As they are the same hardware it may be possible to register the US reader to the UK store, but I'm not in a possition to check.
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Old 10-07-2009, 10:28 AM   #4
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Quote:
Originally Posted by amjbrown View Post
I e-mailed Sony to ask if there were any plans to sell the Red reader in the UK. The 505 was available in Red as a John Lewis (big UK department store) exclusive. I got the following reply:



Mostly not a huge surprise, and Sony don't need to worry about me being upset. However I am assuming the US specific DRM line is nonsense?

I am hoping to pick one in NY at the end of month. If it won't work with ADE and the Sony Store (I am a gift voucher using US impersonator) then that would be a bad idea!

Anyone had any real world experiences of a US Red version working outside the US with DRM protected material?

Thanks!
amjb
Mine is red, thus surely not European (and it has a Canadian notice the other side). It's working perfectly okay, and I registered in Italy. IMHO they don't know what they're talking about when they talk about DRMs.

Also, there's no UK store; I don't know about EBL 3 but EBL 2 connected you to Waterstones' regular site. Basically, install/change prefs to US in EBL and you get everything you can out of your Reader
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Old 10-25-2009, 11:09 AM   #5
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Well, work brings me to NY this week, and B&H have a reservation for me

Fingers crossed it works out, because red ones seem scare at the moment.

Wish me luck!

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Old 10-25-2009, 11:19 AM   #6
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Originally Posted by ghostyjack View Post
I've not got any experience with a US reader as I own a UK one, but as I understand it (correct me if I'm wrong) that as long as you register it to the US store and not the UK one, you'll be fine.

You'll be able to purchase books from the US store but not the UK one.
Since there is no UK Sony ebook store, that wouldn't be a problem.
I think I remember reading they had plans to bring it over at some point, but in the UK the Sony software just directs you to Waterstones or WH Smith. These sell ePubs using Adobe's DRM which is an entirely different system to Sony's original setup.

So yeah, the line about DRM is rear-gravy.
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Old 10-25-2009, 04:37 PM   #7
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the red 600's are available exclusive to John Lewis, same as before, they are on the site now.
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Old 10-25-2009, 08:00 PM   #8
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Quote:
Originally Posted by Juliette View Post
Mine is red, thus surely not European
Wouldn't go quite so far. The dutch website bol.com sells the red PRS-600 just fine, has been doing so for at least several weeks now (ever since I started looking at eReaders ).

And yeah, I would expect the whole DRM line to be nonsense, but then again, you never know; Amazon has some pretty restrictive geographical limits in place, would not put it past Sony to follow suit.
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Old 10-26-2009, 05:11 AM   #9
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I have a red one I ordered in the US, I live in Germany, it works just fine. No DRM restrictions on the red that you would not have on the grey or the black.

Now, is Sony talking nonsense on purpose, or do they just have "eejits" answering their customer emails ?
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Old 10-26-2009, 06:50 AM   #10
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Quote:
Originally Posted by babyd View Post
the red 600's are available exclusive to John Lewis, same as before, they are on the site now.
So much for Sony's elite force of customer service reps!

Oh well, I am here now, it has my name on it, and I think it works out a fair bit cheaper. Plus JL are showing out of stock
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