gd

meyergd · 07-31-2009, 11:35 AM

Hello - I am new to this Forum. I look forward to the conversation.

My Kindle 2 has slowed down to a snail's pace - this started happening during underlining activity. Now the cursor and page turning take seemingly forever.
Where should I phone to get answers or a replacement (still under one year warranty.)

Also, my attempts to connect to my PC are getting the AZW message - I know many, many others have successfully connected (Windows XP Professional) and that I am probably missing something very basic. Any advice?

Thank you.

gd

Lady Blue · 07-31-2009, 11:43 AM

Hello meyergd.

Click image for larger version

Name: 5d.jpg
Views: 130
Size: 6.4 KB
ID: 33355

to Mobileread.

I have a Sony so I can't help you with Kindle problems, but someone knowledgable will be along shortly to help you.

LazyScot · 07-31-2009, 05:11 PM

Hi meyergd,

Welcome!

I'd recommend posting your questions about the Kindle 2 in the Kindle section of the forums -- there are certain to be able to help you out.

I've not noticed a problem with my Kindle 1 slowing down, so it may be something worth finding out about.

I'm not sure what you mean by the "AZW message"; could you explain a bit more. Certainly I've no problems connecting the Kindle 1 to either Windows XP or Vista.

MickeyC · 08-01-2009, 09:21 AM

Hi gd and welcome to MobileRead. Good advice there from LazyScot

Elsi · 08-01-2009, 09:33 AM

Hello Meyergd -- and welcome to MobileRead. I regularly read on my Kindle1 and enjoy it very much. I've had no trouble connecting it to my Windows XP system(s). It may be that your "My Clippings" file has gotten too large with all the high-lighting. (Each high-lighted passage is copied into the clippings file.) If you can get the Kindle to connect to a computer, you can copy off the clippings file and then delete it from the Kindle. A brand new clippings file will be created the next time you add a highlight.

Also, since the highlights are stored in sidefiles for each book, you'll want to make sure that there is *some* free space available in the Kindle storage.

kazbates · 08-01-2009, 10:59 AM

Welcome to MobileRead, gd!

You've already gotten good advice from LazyScot and Elsi! I'm sure members in the Kindle forum will have even more advice to help with your reader's problem. Good luck.

Happy reading!

Oh, and we do LOVE our conversations here at MR, so I'm sure you will fit right in.

07-31-2009, 11:35 AM	#1
meyergd Junior Member Posts: 1 Karma: 10 Join Date: Dec 2008 Device: Kindle	gd Hello - I am new to this Forum. I look forward to the conversation. My Kindle 2 has slowed down to a snail's pace - this started happening during underlining activity. Now the cursor and page turning take seemingly forever. Where should I phone to get answers or a replacement (still under one year warranty.) Also, my attempts to connect to my PC are getting the AZW message - I know many, many others have successfully connected (Windows XP Professional) and that I am probably missing something very basic. Any advice? Thank you. gd

07-31-2009, 11:43 AM	#2
Lady Blue the snarky blue one Posts: 6,001 Karma: 3877825 Join Date: Mar 2009 Location: deep in the heart Device: PRS500, 505 & 600, PRST1 & T2, Kindle PW, Moto Razr, Galaxy Tab 2-10"	Hello meyergd. to Mobileread. I have a Sony so I can't help you with Kindle problems, but someone knowledgable will be along shortly to help you.

07-31-2009, 05:11 PM	#3
LazyScot DSil Posts: 3,201 Karma: 6895096 Join Date: Sep 2007 Location: Hants, UK Device: Kindle, Cybook	Hi meyergd, Welcome! I'd recommend posting your questions about the Kindle 2 in the Kindle section of the forums -- there are certain to be able to help you out. I've not noticed a problem with my Kindle 1 slowing down, so it may be something worth finding out about. I'm not sure what you mean by the "AZW message"; could you explain a bit more. Certainly I've no problems connecting the Kindle 1 to either Windows XP or Vista.

08-01-2009, 09:21 AM	#4
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi gd and welcome to MobileRead. Good advice there from LazyScot

08-01-2009, 09:33 AM	#5
Elsi Wizard Posts: 2,366 Karma: 12000 Join Date: Jan 2008 Location: Texas, USA Device: Kindle; Sony PRS 505; Blackberry 8700C	Hello Meyergd -- and welcome to MobileRead. I regularly read on my Kindle1 and enjoy it very much. I've had no trouble connecting it to my Windows XP system(s). It may be that your "My Clippings" file has gotten too large with all the high-lighting. (Each high-lighted passage is copied into the clippings file.) If you can get the Kindle to connect to a computer, you can copy off the clippings file and then delete it from the Kindle. A brand new clippings file will be created the next time you add a highlight. Also, since the highlights are stored in sidefiles for each book, you'll want to make sure that there is some free space available in the Kindle storage.

08-01-2009, 10:59 AM	#6
kazbates Wizard Posts: 2,627 Karma: 406616 Join Date: Dec 2008 Location: Northern Virginia Device: SurfacePro, SurfaceBook 2	Welcome to MobileRead, gd! You've already gotten good advice from LazyScot and Elsi! I'm sure members in the Kindle forum will have even more advice to help with your reader's problem. Good luck. Happy reading! Oh, and we do LOVE our conversations here at MR, so I'm sure you will fit right in.

Advert

Advert