PRS-505 won't work on Satellite

mschermer · 03-13-2009, 10:04 AM

I've had my 505 for a year or so. Down loaded over 100 books to my PC. Loved it.

Oct/Nov of 2008 I could no longer access the eBook store from my PC. Called Sony support. They tried everything. Finally said it was a HughesNet Satellite Service problem. I access the internet via HughesNet. I called HughesNet. They said it was a Sony problem.

Took my laptop over to a neighbor's house that has WildBlue Satellite service. It works fine there. I download 4-5 books/mth. The laptop won't work on HughesNet. I turn off all firewalls and Norton. Still no luck. The Sony help desk says they are still trying to solve my problem, but have no solution.

Any suggestions? Mike

smurphy · 03-13-2009, 10:16 AM

Yeah .... Get a Linux Live CD as UBuntu, boot the laptop with it, and try out if you can get data through linux. If yes - you definitly have a problem with your windows installation. Could also be that you caught a virus/trojan which added some entries into the local hosts file on your windows system, or hijacked the DNS resolving to point you to another site.

MickeyC · 03-13-2009, 11:59 AM

Hi Mike and welcome to MobileRead. Good luck with your Sony

kwjones · 03-13-2009, 12:05 PM

Problems with HughesNet does not suprise me. Where I work, remote access will not work on Hughesnet satellite services. I've heard of a few other things that won't work if you have Hughesnet satellite service as well.

03-13-2009, 10:04 AM	#1
mschermer Junior Member Posts: 7 Karma: 10 Join Date: Feb 2009 Device: Sony PRS-505	PRS-505 won't work on Satellite I've had my 505 for a year or so. Down loaded over 100 books to my PC. Loved it. Oct/Nov of 2008 I could no longer access the eBook store from my PC. Called Sony support. They tried everything. Finally said it was a HughesNet Satellite Service problem. I access the internet via HughesNet. I called HughesNet. They said it was a Sony problem. Took my laptop over to a neighbor's house that has WildBlue Satellite service. It works fine there. I download 4-5 books/mth. The laptop won't work on HughesNet. I turn off all firewalls and Norton. Still no luck. The Sony help desk says they are still trying to solve my problem, but have no solution. Any suggestions? Mike

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03-13-2009, 10:16 AM	#2
smurphy Connoisseur Posts: 92 Karma: 272 Join Date: Feb 2009 Device: PRS-505	Yeah .... Get a Linux Live CD as UBuntu, boot the laptop with it, and try out if you can get data through linux. If yes - you definitly have a problem with your windows installation. Could also be that you caught a virus/trojan which added some entries into the local hosts file on your windows system, or hijacked the DNS resolving to point you to another site.

03-13-2009, 11:59 AM	#3
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi Mike and welcome to MobileRead. Good luck with your Sony

03-13-2009, 12:05 PM	#4
kwjones Groupie Posts: 178 Karma: 1546 Join Date: Feb 2009 Location: Rising Sun, MD Device: Sony PRS-505; Motorola Droid	Problems with HughesNet does not suprise me. Where I work, remote access will not work on Hughesnet satellite services. I've heard of a few other things that won't work if you have Hughesnet satellite service as well.

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