The wait is killing me!

sdmama · 03-02-2009, 03:26 PM

I ordered my Reader over a week ago from BooksonBoard. They charged my credit card a couple days later. When another two days passed and I hadn't received any shipping info, I contacted customer service to ask about it. I was told that the Blue Readers were backordered and that I would get an e-mail regarding an estimated ship date as soon as they found out from Sony when they would be back in stock.

Of course, it took me 18 months to decide to make the purchase so I guess I should be more patient, but I'm not feeling very patient. I just annoyed that they already dinged my cc when they didn't have it to sell.

lilac_jive · 03-02-2009, 03:27 PM

That's why I bought mine at Borders- instant gratification

I have no patience for waiting.

grooks · 03-02-2009, 03:33 PM

Do you have a Border's Book or Target or SonyStyle or Fry's store near you?

sdmama · 03-02-2009, 03:54 PM

Yes, I have all four of those stores nearby. I opted to purchase it online to save some money. Now I'm paying for trying to save a few bucks.

DixieGal · 03-02-2009, 04:00 PM

Mine from Target was $30 less than onnline. Is it too late to cancel the order and just go pick one up at the store?

AbFabGab · 03-02-2009, 04:18 PM

I got my red 505 from Fry's online and had it shipped overnight.
There were no local stores that had red ones plus with no Fry's
in my state - no sales tax.

I hope you get it all worked out soon.

Ervserver · 03-02-2009, 04:19 PM

Relax, have a cup of coffee

grooks · 03-02-2009, 04:46 PM

You could also try online at B&H Photo and Video. They have good prices and fast shipping.

dordale · 03-02-2009, 05:14 PM

I thought that companies weren't allowed to charge your credit card until they actually shipped your order? Am I wrong about that?

dordale

sdmama · 03-02-2009, 05:24 PM

Yes, that is my understanding, also. I used the Google checkout feature which I've never used for an online purchase. Perhaps that is why the card was so quickly charged. Since I haven't heard anyone here bashing Books on Board, I'm not worried about it, just annoyed.

ifonline · 03-02-2009, 06:00 PM

Just bought mine from Fry's for 269. They had all three colors in stock, plus the 700 in stock (at full retail of course). This is in Atlanta. May be worth checking Frys in your area?

Bren423 · 03-02-2009, 07:35 PM

Quote:

Originally Posted by grooks

You could also try online at B&H Photo and Video. They have good prices and fast shipping.

Well, I just ordered from B&H last night since their website says that they have the Sony 505 in stock. I have to order from them because they ship overseas. When I checked the status of my order this morning, it says backorder. I go back to their website and check the Sony PRS 505 (silver) and they've changed it to accepting orders instead of in stock. And it says that "this is not a regularly stocked item. Estimated arrival at B&H is 7-14 business days. You will be charged upon placing your order." They are still quoting the Sony dark blue as in stock, but at this point, I don't trust them enough to go for the other color. My first experience with them and already a disappointment.

I'm schooling myself for at least a 15 days wait or even longer in this case.

Matches Malone · 03-02-2009, 08:10 PM

Just bought one at vanns.com for $269 in dark blue. was shipped in less than 24hrs. no tax and no shipping. looking forward to comparing it with my two kindles.

ifonline · 03-02-2009, 08:55 PM

Quote:

Originally Posted by Bren423

Well, I just ordered from B&H last night since their website says that they have the Sony 505 in stock. I have to order from them because they ship overseas. When I checked the status of my order this morning, it says backorder. I go back to their website and check the Sony PRS 505 (silver) and they've changed it to accepting orders instead of in stock. And it says that "this is not a regularly stocked item. Estimated arrival at B&H is 7-14 business days. You will be charged upon placing your order." They are still quoting the Sony dark blue as in stock, but at this point, I don't trust them enough to go for the other color. My first experience with them and already a disappointment.

I'm schooling myself for at least a 15 days wait or even longer in this case.

B&H is a very reputable store, as is Adorama. I use both of them all the time for my photographic equipment. That said, things happen, and so I'm not sure what happened to your order. I just wanted to let you know that while this is frustrating, B&H is a good store to deal with.

Bren423 · 03-02-2009, 09:57 PM

Quote:

Originally Posted by ifonline

B&H is a very reputable store, as is Adorama. I use both of them all the time for my photographic equipment. That said, things happen, and so I'm not sure what happened to your order. I just wanted to let you know that while this is frustrating, B&H is a good store to deal with.

I’m not doubting their reputation since a lot of members here have recommended them. I just feel that it is disingenous of them to claim that they have it in stock, thus keeping my hopes up, only to see that this is actually an item that they don’t stock regularly. They didn’t even send me an email to say that it is on backorder. I have to go and check for myself. Frustrating indeed. I have been on their website several times a day since my reader display broke and it was always in stock, same with the dark blue and the red. Now, I doubt if they do have the others in stock also, especially the red.

03-02-2009, 03:26 PM	#1
sdmama Enthusiast Posts: 42 Karma: 148 Join Date: Feb 2009 Location: San Diego Device: Sony Reader 505 and 700 and Kindle 2	The wait is killing me! I ordered my Reader over a week ago from BooksonBoard. They charged my credit card a couple days later. When another two days passed and I hadn't received any shipping info, I contacted customer service to ask about it. I was told that the Blue Readers were backordered and that I would get an e-mail regarding an estimated ship date as soon as they found out from Sony when they would be back in stock. Of course, it took me 18 months to decide to make the purchase so I guess I should be more patient, but I'm not feeling very patient. I just annoyed that they already dinged my cc when they didn't have it to sell.

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03-02-2009, 03:27 PM	#2
lilac_jive Grand Sorcerer Posts: 5,870 Karma: 27376 Join Date: Dec 2008 Location: Pennsylvania Device: PRS-505	That's why I bought mine at Borders- instant gratification I have no patience for waiting.

03-02-2009, 03:33 PM	#3
grooks Wizard Posts: 1,326 Karma: 30250 Join Date: Feb 2008 Location: Fort Myers, FL Device: Pocketbook Era, Kobo Forma	Do you have a Border's Book or Target or SonyStyle or Fry's store near you?

03-02-2009, 03:54 PM	#4
sdmama Enthusiast Posts: 42 Karma: 148 Join Date: Feb 2009 Location: San Diego Device: Sony Reader 505 and 700 and Kindle 2	Yes, I have all four of those stores nearby. I opted to purchase it online to save some money. Now I'm paying for trying to save a few bucks.

03-02-2009, 04:00 PM	#5
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	Mine from Target was $30 less than onnline. Is it too late to cancel the order and just go pick one up at the store?

03-02-2009, 04:18 PM	#6
AbFabGab Gadget-Luster Posts: 330 Karma: 2157280 Join Date: Jan 2009 Location: NY - USA Device: Kindle Paperwhite, Samsung Galaxy Tab S2	I got my red 505 from Fry's online and had it shipped overnight. There were no local stores that had red ones plus with no Fry's in my state - no sales tax. I hope you get it all worked out soon.

03-02-2009, 04:19 PM	#7
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	Relax, have a cup of coffee

03-02-2009, 04:46 PM	#8
grooks Wizard Posts: 1,326 Karma: 30250 Join Date: Feb 2008 Location: Fort Myers, FL Device: Pocketbook Era, Kobo Forma	You could also try online at B&H Photo and Video. They have good prices and fast shipping.

03-02-2009, 05:14 PM	#9
dordale Wizard Posts: 1,731 Karma: 3472866 Join Date: Apr 2008 Device: Sony PRS-650 & 350; Kindle Voyage; Kobo Aura HD, Aura One, and Forma	I thought that companies weren't allowed to charge your credit card until they actually shipped your order? Am I wrong about that? dordale

03-02-2009, 05:24 PM	#10
sdmama Enthusiast Posts: 42 Karma: 148 Join Date: Feb 2009 Location: San Diego Device: Sony Reader 505 and 700 and Kindle 2	Yes, that is my understanding, also. I used the Google checkout feature which I've never used for an online purchase. Perhaps that is why the card was so quickly charged. Since I haven't heard anyone here bashing Books on Board, I'm not worried about it, just annoyed.

03-02-2009, 06:00 PM	#11
ifonline Connoisseur Posts: 89 Karma: 26 Join Date: Mar 2009 Location: Braselton, GA Device: Kindle 3, iPad	Just bought mine from Fry's for 269. They had all three colors in stock, plus the 700 in stock (at full retail of course). This is in Atlanta. May be worth checking Frys in your area?

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03-02-2009, 08:10 PM	#13
Matches Malone Connoisseur Posts: 67 Karma: 9218 Join Date: Feb 2009 Location: NY, USA Device: PW2, Ipad	Just bought one at vanns.com for $269 in dark blue. was shipped in less than 24hrs. no tax and no shipping. looking forward to comparing it with my two kindles.