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Old 09-15-2025, 06:30 AM   #1
Dirk-71
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Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.
 
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USB-Connection issue
My Kobo Aura H2O has an issue with ths (micro)USB-port.
It can be charged by USB-Connection with no issue.

Data transfer is only possible, when I attach the USB-cable BEFORE I start the reader. The window appears with the option to connect the reader with the computer.

This is the only way to get a working USB-Data-Connection. I always have to switch off the reader, then attach the USB-Cable to the reader and my computer and the turn on the reader.

So, the hardware seems to be ok, but the behavior is weird. I did some factory resets. But nothing helped. Is there a way to get a "deep reset"....so that the reader is set back to the starting point as it is brand new (showing a scheme how to turn on the reader)?

Any other ideas?

Update....it appears only on my MacBook. Using a Windows Laptop is without issues.

I'll try to fix it by flashing the original image.
Last edited by Dirk-71; 09-15-2025 at 01:20 PM. Reason: Addition that it is only applicable on MacBook
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Old 09-29-2025, 11:27 AM   #2
driesdk
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Did this perhaps start to happen after updating to MacOS 26? My Kobo Libra Colour is not connecting to my Mac as well, but works perfectly fine on a Windows laptop.

the 'turn it off and connect before you turn it on' trick doesn't work in my case.
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Old 09-29-2025, 11:32 AM   #3
Dirk-71
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Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.
 
Posts: 166
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Device: Kobo: Clara BW, Libra 2, Aura One, Aura H2O
Quote:
Originally Posted by driesdk View Post
Did this perhaps start to happen after updating to MacOS 26?
No, it was the same with macOS Sequoia.
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Old 10-04-2025, 05:47 PM   #4
JSWolf
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Quote:
Originally Posted by Dirk-71 View Post
No, it was the same with macOS Sequoia.
Try a Windows system and see if your H2O connects to the USB.

Is your USB port on the H2O perhaps lose feeling?
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Old Yesterday, 02:37 AM   #5
Dirk-71
Groupie
Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.Dirk-71 turned on, tuned in, and dropped out.
 
Posts: 166
Karma: 35462
Join Date: Dec 2016
Location: Germany
Device: Kobo: Clara BW, Libra 2, Aura One, Aura H2O
Windows is okay - no issues. No, the USB-port is fine, doesn't feel lose.
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