Document sent to Kindle is missing the table of contents

[aefiufae]

Hi, there, I've been sending files to Kindle via web and email. Previously, I used the Scribe, and the files worked very well on it, displaying the table of contents. Today, I purchased a Kindle 11th for reading on the subway or outside. However, I noticed that for the same book, when I click on the table of contents on the Kindle 11th, it only shows "table of contents." I checked the files on both the Scribe and the Kindle. On the Scribe, it's in KFX format, while on the Kindle, it's in AZW3 format. I'm not sure how to resolve this issue.

[jhowell]

Originally Posted by aefiufae

However, I noticed that for the same book, when I click on the table of contents on the Kindle 11th, it only shows "table of contents."

It is unclear to me from your description what the problem is that you are seeing. Is it with the TOC as it appears within the pages of the book or the one you see when you use the GO TO function (TOC icon in newer firmware)?

Originally Posted by aefiufae

I checked the files on both the Scribe and the Kindle. On the Scribe, it's in KFX format, while on the Kindle, it's in AZW3 format.

For personal documents Amazon delivers KFX format only to Scribe devices. Other Kindle apps and devices receive either KF8 (azw3) or MOBI format instead.

(My belief is that Amazon wants to keep their Enhanced Typesetting features (as implemented in KFX format) for purchased books as much as possible so that they will have a cosmetic advantage over personal docs. They were forced to enable KFX personal documents on Scribe devices because the implementation of handwritten annotations is tied tightly to KFX format.)

That format difference does not explain the problem you are experiencing with the table of contents. The TOC should be available in any of those formats.

Originally Posted by aefiufae

I'm not sure how to resolve this issue.

I suspect that there is something wrong with the coding of the table of contents in the document you are sending and that problem is being handled better in the conversion to KFX format.

What format are you using to send your documents to Amazon?

If EPUB you could post a file that exhibits this problem so that someone could take a look at the coding. (Do not post the EPUB if it is a book under copyright. In that case I suggest using the ScrambleEbook plugin for calibre to remove the copyrighted material before posting.)

[aefiufae]

Originally Posted by jhowell

It is unclear to me from your description what the problem is that you are seeing. Is it with the TOC as it appears within the pages of the book or the one you see when you use the GO TO function (TOC icon in newer firmware)?



For personal documents Amazon delivers KFX format only to Scribe devices. Other Kindle apps and devices receive either KF8 (azw3) or MOBI format instead.

(My belief is that Amazon wants to keep their Enhanced Typesetting features (as implemented in KFX format) for purchased books as much as possible so that they will have a cosmetic advantage over personal docs. They were forced to enable KFX personal documents on Scribe devices because the implementation of handwritten annotations is tied tightly to KFX format.)

That format difference does not explain the problem you are experiencing with the table of contents. The TOC should be available in any of those formats.



I suspect that there is something wrong with the coding of the table of contents in the document you are sending and that problem is being handled better in the conversion to KFX format.

What format are you using to send your documents to Amazon?

If EPUB you could post a file that exhibits this problem so that someone could take a look at the coding. (Do not post the EPUB if it is a book under copyright. In that case I suggest using the ScrambleEbook plugin for calibre to remove the copyrighted material before posting.)

"I checked the EPUB file using Kindle Previewer 3 and kept getting the "E24010" error. I identified the root cause of this error. It seems that the AZW3 format cannot recognize the "ID=" within the "body" tag, but the KFX format has fixed this issue. So, I placed the ID value inside a div tag, and Amazon was then able to correctly convert the EPUB to AZW3 format without any issues in KFX either. Additionally, I'd like to note that when the AZW3 format was previously showing an error, not only was the selection unavailable in the "go to" page, but the document's formatting was also cleared. By the way, perhaps I should really consider learning some data formats or basic computer knowledge to help me use electronic devices more effectively. Thanks a lot to reply me so quickly!