Forma Charging Issue (non-OEM cord)?

CatherineStewart · 09-14-2022, 03:31 PM

Forma less than 12 months old. Charges to 100%. I sleep it, then pick it up 4-5 hours later to read in bed and it’s at 1%.

I’m using a non-OEM cord (looming for mine now it’s somewhere I’m sure). Could that be the issue? Are some non-brand cords bad for charging?

meeera · 09-15-2022, 05:55 AM

Try it with wifi completely off, automatic sync disabled, and either no sleep cover or automatic sleep disabled.

CatherineStewart · 09-15-2022, 11:50 AM

Wifi is always off and I don’t use a sleep cover or auto sleep. I did try another cord yesterday (not OEM) but not dollar store (lol) and it seemed to hold the charge this time. I wouldn’t think a cord would matter but…

meeera · 09-15-2022, 12:47 PM

Quote:

Originally Posted by CatherineStewart

Wifi is always off and I don’t use a sleep cover or auto sleep. I did try another cord yesterday (not OEM) but not dollar store (lol) and it seemed to hold the charge this time. I wouldn’t think a cord would matter but…

I don't see why the cord would make a difference given that it's charging to 100%.

You didn't mention whether you had auto-sync disabled?

rashkae · 09-15-2022, 12:56 PM

When you picked it back up to read,, did it have to Boot? (3 dots loading screen.).

My first assumption would be that you had a stuck process that drained your battery until shut down, and the inadvertent reboot already fixed it.

CatherineStewart · 09-16-2022, 07:06 AM

Quote:

Originally Posted by meeera

I don't see why the cord would make a difference given that it's charging to 100%.

You didn't mention whether you had auto-sync disabled?

Auto sync is disabled yes. And I didn’t change any settings between different chargers. And yes the cheaper charger did charge to 100 and drained right away. I’m guessing it wasn’t actually getting a real charge. Just the battery status was changing. Weird.

CatherineStewart · 09-16-2022, 07:08 AM

Quote:

Originally Posted by rashkae

When you picked it back up to read,, did it have to Boot? (3 dots loading screen.).

My first assumption would be that you had a stuck process that drained your battery until shut down, and the inadvertent reboot already fixed it.

No it didn’t reboot. And I did manually boot it a couple times because the first time it charged and drained I did a reset. The second time it charged and drained again. So I rebooted again before charging with a better cord.

So far with the better cord it’s still holding charge. Read for 2 nights now and it’s at 96%.

09-14-2022, 03:31 PM	#1
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	Forma Charging Issue (non-OEM cord)? Forma less than 12 months old. Charges to 100%. I sleep it, then pick it up 4-5 hours later to read in bed and it’s at 1%. I’m using a non-OEM cord (looming for mine now it’s somewhere I’m sure). Could that be the issue? Are some non-brand cords bad for charging?

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09-15-2022, 05:55 AM	#2
meeera Grand Sorcerer Posts: 5,814 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Try it with wifi completely off, automatic sync disabled, and either no sleep cover or automatic sleep disabled.

09-15-2022, 11:50 AM	#3
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	Wifi is always off and I don’t use a sleep cover or auto sleep. I did try another cord yesterday (not OEM) but not dollar store (lol) and it seemed to hold the charge this time. I wouldn’t think a cord would matter but…

09-15-2022, 12:56 PM	#5
rashkae Wizard Posts: 1,274 Karma: 5935030 Join Date: Jun 2011 Location: Ontario, Canada Device: Kobo Aura HD	When you picked it back up to read,, did it have to Boot? (3 dots loading screen.). My first assumption would be that you had a stuck process that drained your battery until shut down, and the inadvertent reboot already fixed it.

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