My Kindle - latest version is not detected

[lapidary]

My Kindle is not detected, although my old one works perfectly well.

I am running version 4 on Windows 7 and I suspect that I need a higher version of Windows and version 5 of Calibre, but I hope that someone can advise, thank you.

Here is the debug:

calibre 4.23 [64bit] embedded-python: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.16+
Windows: ('7', '6.1.7601', 'SP1', u'Multiprocessor Free')
Interface language: en_GB
Successfully initialized third party plugins: DeDRM (6, 6, 3)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid8c26&rev0005 devinst=2560),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid8c2d&rev0005 devinst=2620),
USBDevice(vendor_id=0x46d product_id=0x809 bcd=0x9 devid=usb\vid_046d&pid_0809&rev_0009 devinst=2680),
USBDevice(vendor_id=0x46d product_id=0x809 bcd=0x9 devid=usb\vid_046d&pid_0809&rev_0009&mi_00 devinst=2748),
USBDevice(vendor_id=0x46d product_id=0x809 bcd=0x9 devid=usb\vid_046d&pid_0809&rev_0009&mi_02 devinst=2844),
USBDevice(vendor_id=0x480 product_id=0xd010 bcd=0x607 devid=usb\vid_0480&pid_d010&rev_0607 devinst=2940),
USBDevice(vendor_id=0x480 product_id=0xd011 bcd=0x316 devid=usb\vid_0480&pid_d011&rev_0316 devinst=3020),
USBDevice(vendor_id=0x480 product_id=0xd011 bcd=0x316 devid=usb\vid_0480&pid_d011&rev_0316 devinst=3100),
USBDevice(vendor_id=0x480 product_id=0xd011 bcd=0x316 devid=usb\vid_0480&pid_d011&rev_0316 devinst=3180),
USBDevice(vendor_id=0x4d9 product_id=0xa086 bcd=0x403 devid=usb\vid_04d9&pid_a086&rev_0403 devinst=3260),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_04e8&pid_61b6&rev_0>00 devinst=3336),
USBDevice(vendor_id=0xbc2 product_id=0x3300 bcd=0x130 devid=usb\vid_0bc2&pid_3300&rev_0130 devinst=3420),
USBDevice(vendor_id=0xbc2 product_id=0xab38 bcd=0x100 devid=usb\vid_0bc2&pid_ab38&rev_0100 devinst=3496),
USBDevice(vendor_id=0xbc2 product_id=0xab44 bcd=0x4885 devid=usb\vid_0bc2&pid_ab44&rev_4885 devinst=3564),
USBDevice(vendor_id=0xbc2 product_id=0xab64 bcd=0x1707 devid=usb\vid_0bc2&pid_ab64&rev_1707 devinst=3640),
USBDevice(vendor_id=0xbda product_id=0x5411 bcd=0x144 devid=usb\vid_0bda&pid_5411&rev_0144 devinst=3724),
USBDevice(vendor_id=0xbda product_id=0x5411 bcd=0x136 devid=usb\vid_0bda&pid_5411&rev_0136 devinst=3800),
USBDevice(vendor_id=0xbda product_id=0x5411 bcd=0x144 devid=usb\vid_0bda&pid_5411&rev_0144 devinst=3876),
USBDevice(vendor_id=0xbda product_id=0x5411 bcd=0x136 devid=usb\vid_0bda&pid_5411&rev_0136 devinst=3956),
USBDevice(vendor_id=0x174c product_id=0x55aa bcd=0x100 devid=usb\vid_174c&pid_55aa&rev_0100 devinst=4032),
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x409 devid=usb\vid_1949&pid_0324&rev_0409 devinst=4108),
USBDevice(vendor_id=0x1b1c product_id=0x1b49 bcd=0x324 devid=usb\vid_1b1c&pid_1b49&rev_0324 devinst=4192),
USBDevice(vendor_id=0x1b1c product_id=0x1b49 bcd=0x324 devid=usb\vid_1b1c&pid_1b49&rev_0324&mi_00 devinst=4308),
USBDevice(vendor_id=0x1b1c product_id=0x1b49 bcd=0x324 devid=usb\vid_1b1c&pid_1b49&rev_0324&mi_01 devinst=4404),
USBDevice(vendor_id=0x8087 product_id=0x8000 bcd=0x5 devid=usb\vid_8087&pid_8000&rev_0005 devinst=4500),
USBDevice(vendor_id=0x8087 product_id=0x8008 bcd=0x5 devid=usb\vid_8087&pid_8008&rev_0005 devinst=4580))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_kindle&prod_internal_sto rage&rev_0409#g001px1114650hdt&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{20CB1777-19BB-4D5F-9CB3-501A13D70456}': [{'addr': u'192.168.1.149', 'netmask': u'255.255.255.0', 'broadcast': u'192.168.1.255'}], u'{FC5B60A7-951B-11EA-B30C-806E6F6E6963}': [{'addr': u'127.0.0.1', 'netmask': u'255.0.0.0', 'broadcast': u'127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[Karellen]

Which Kindle?

The latest release of Kindle and Kobo Libra2 require v5.32 or higher.

[kovidgoyal]

Yes you need to update calibre.

[lapidary]

Originally Posted by Karellen

Which Kindle?

The latest release of Kindle and Kobo Libra2 require v5.32 or higher.

Thank you for the reply and it does mean that I need a new computer, sadly!

[theducks]

Originally Posted by lapidary

Thank you for the reply and it does mean that I need a new computer, sadly!

Switch to Linux if you can. Your old hardware can handle the load.
Want to try: Download a Linux Mint Live CD (I like the Cinnamon desktop version) (and burn a CD or make a USB stick) and Boot from this. No need to install at this time. It will give you a chance to get the feel of the UI