Kindle library

daizyduke · 07-05-2021, 02:13 AM

I got a new kindle paper white on prime day. I want to download all the books I have purchased. There are several books that I do not see in my library. I logged into my kindle account and don’t see them listed in the library but if I check my orders I can see that I purchased them.

0x6c616d70 · 07-05-2021, 03:04 AM

There is a button with three vertical dots on the top right click that and go to 'Your Library'.

On the top left, there should be ' ALL | DOWNLOADED ', click on ALL then you can manually download your books, they will open unless they have incompatible media or something inside.

daizyduke · 07-05-2021, 03:06 AM

I actually went to my Amazon account and looked there. There are several books that do not show up in my library but I can see that I purchased them if I look through my digital orders.

Sirtel · 07-05-2021, 07:59 AM

If you haven't made personal back-ups of your purchases, then the only thing to do is ask Amazon.

Tarana · 07-05-2021, 10:20 AM

Contact Amazon Customer Service. Sometimes things randomly disappear. Have your order numbers ready to copy and paste. With the new Delete from Library option on the ereaders, I think a lot of people are accidentally deleting stuff from their library instead of from just the ereader.

daizyduke · 07-07-2021, 05:20 AM

For anyone with this problem, contact Amazon. I told the customer service guy about my dilemma and he restored every single book I had purchased even ones that I could no longer find on the Amazon site.

07-05-2021, 02:13 AM	#1
daizyduke Enthusiast Posts: 28 Karma: 12 Join Date: Nov 2009 Device: Kindle	Kindle library I got a new kindle paper white on prime day. I want to download all the books I have purchased. There are several books that I do not see in my library. I logged into my kindle account and don’t see them listed in the library but if I check my orders I can see that I purchased them.

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07-05-2021, 03:04 AM	#2
0x6c616d70 HP: 9% Posts: 62 Karma: 2225752 Join Date: Jun 2021 Location: Philippines Device: Paperwhite 4	There is a button with three vertical dots on the top right click that and go to 'Your Library'. On the top left, there should be ' ALL \| DOWNLOADED ', click on ALL then you can manually download your books, they will open unless they have incompatible media or something inside.

07-05-2021, 03:06 AM	#3
daizyduke Enthusiast Posts: 28 Karma: 12 Join Date: Nov 2009 Device: Kindle	I actually went to my Amazon account and looked there. There are several books that do not show up in my library but I can see that I purchased them if I look through my digital orders.

07-05-2021, 07:59 AM	#4
Sirtel Grand Sorcerer Posts: 13,461 Karma: 239219453 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	If you haven't made personal back-ups of your purchases, then the only thing to do is ask Amazon.

07-05-2021, 10:20 AM	#5
Tarana Wizard Posts: 4,038 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	Contact Amazon Customer Service. Sometimes things randomly disappear. Have your order numbers ready to copy and paste. With the new Delete from Library option on the ereaders, I think a lot of people are accidentally deleting stuff from their library instead of from just the ereader.

07-07-2021, 05:20 AM	#6
daizyduke Enthusiast Posts: 28 Karma: 12 Join Date: Nov 2009 Device: Kindle	For anyone with this problem, contact Amazon. I told the customer service guy about my dilemma and he restored every single book I had purchased even ones that I could no longer find on the Amazon site.

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