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Old 11-14-2020, 12:19 PM   #1
twojsoltys
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twojsoltys began at the beginning.
 
Posts: 2
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Join Date: Nov 2020
Device: PW3
Kindle Paperwhite 3 is getting stuck or reacting crazy

Hello Folks!
I have this issue with my PW3. When I turn it on it seems legit for a while. Reading the book, it goes to the next page and next and next, but sometimes when I slide or touch (one finger only) he thinks I want to change font's size, with no way to get out of changing size box but pressing power button.

The other time he thinks that I try to highlight word, but only mark the word with the line under it, and doesnt even show pop up window with dictionary etc.

The device was not in use for some time, but I have given him some voltage from time to time.

Update, restart, reset, 24 hours battery charge, even new battery with 24 hours charge doesn't help either.

My Kindle's screen has two marks. (dont even know how and when, probably something like wall charger had landed on it)

Here is a video with my issue.
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Old 11-14-2020, 12:39 PM   #2
twojsoltys
Junior Member
twojsoltys began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Nov 2020
Device: PW3
Quote:
Originally Posted by twojsoltys View Post
Hello Folks!
I have this issue with my PW3. When I turn it on it seems legit for a while. Reading the book, it goes to the next page and next and next, but sometimes when I slide or touch (one finger only) he thinks I want to change font's size, with no way to get out of changing size box but pressing power button.

The other time he thinks that I try to highlight word, but only mark the word with the line under it, and doesnt even show pop up window with dictionary etc.

The device was not in use for some time, but I have given him some voltage from time to time.

Update, restart, reset, 24 hours battery charge, even new battery with 24 hours charge doesn't help either.

My Kindle's screen has two marks. (dont even know how and when, probably something like wall charger had landed on it)

Here is a video with my issue.
https://youtu.be/u-MTggpRY2w
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