Returning an Overdrive book

SeaBookGuy · 09-06-2020, 11:15 AM

Seems that now if I return a book via my Amazon content page (doing it twice as always) it remains charged out to me until I return it via my public library account.

Barbara1955 · 09-06-2020, 04:05 PM

Yep Return via Overdrive then make sure its Deleted from your Account on the Contant & Devices page also remove from ALL your devices.

tomsem · 09-06-2020, 10:43 PM

It seems to be an issue with Amazon’s service of late; it isn’t forwarding the return request to Overdrive. Even after you return it, Overdrive still thinks it is checked out. I have to use their app to return early.

Yes if you don’t want it to show in your Library (and don’t care about reading position, notes etc.) you can Delete. But that is the way it has always worked.

haertig · 09-14-2020, 11:15 AM

Used to be that I'd return the book on the Amazon webpage, then delete the book on the Amazon webpage, and then it would automatically disappear from the Overdrive webpage for the specific library I borrowed it from.

Not any more. As of several months (a year?) ago. The actions taken on the Amazon webpage do not seem to be communicated to Overdrive any more. Now, I do the return and delete on the Amazon webpage as I did before, and additionally I go to the Overdrive webpage for my library and redundantly return it there. THEN it's gone. But not before.

tomsem · 09-14-2020, 08:05 PM

Yes, it’s broken. Might be worth reporting it to Overdrive and/or Amazon. Overdrive support is pretty good, at least you get a human response.

I’d also like to know why Libby app isn’t available for Fire tablet from Amazon App Store. Are they even updating the Overdrive app any more?

09-06-2020, 11:15 AM	#1
SeaBookGuy Can one read too much? Posts: 2,015 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	Returning an Overdrive book Seems that now if I return a book via my Amazon content page (doing it twice as always) it remains charged out to me until I return it via my public library account.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Returning book from free lending library	KlondikeGeoff	Kindle Fire	4	09-09-2013 06:59 PM
Problem returning to original page after searching in book	alirob	Kobo Reader	2	08-19-2013 12:20 AM
Problem returning book with ADE	amward	General Discussions	15	04-03-2013 12:39 AM
Returning to a book	Z_Man	Nook Color & Nook Tablet	1	03-21-2011 02:34 PM
Returning an E-book to Amazon	Kumabjorn	Amazon Kindle	11	09-14-2010 03:11 PM

09-06-2020, 04:05 PM	#2
Barbara1955 Non-Techy Posts: 4,454 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Yep Return via Overdrive then make sure its Deleted from your Account on the Contant & Devices page also remove from ALL your devices.

09-06-2020, 10:43 PM	#3
tomsem Grand Sorcerer Posts: 6,534 Karma: 26955571 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	It seems to be an issue with Amazon’s service of late; it isn’t forwarding the return request to Overdrive. Even after you return it, Overdrive still thinks it is checked out. I have to use their app to return early. Yes if you don’t want it to show in your Library (and don’t care about reading position, notes etc.) you can Delete. But that is the way it has always worked.

09-14-2020, 11:15 AM	#4
haertig Wizard Posts: 1,758 Karma: 26012554 Join Date: Sep 2017 Device: PW3, Fire HD8 Gen7, Moto G7, Sansa Clip v2, Ruizu X26	Used to be that I'd return the book on the Amazon webpage, then delete the book on the Amazon webpage, and then it would automatically disappear from the Overdrive webpage for the specific library I borrowed it from. Not any more. As of several months (a year?) ago. The actions taken on the Amazon webpage do not seem to be communicated to Overdrive any more. Now, I do the return and delete on the Amazon webpage as I did before, and additionally I go to the Overdrive webpage for my library and redundantly return it there. THEN it's gone. But not before.

09-14-2020, 08:05 PM	#5
tomsem Grand Sorcerer Posts: 6,534 Karma: 26955571 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Yes, it’s broken. Might be worth reporting it to Overdrive and/or Amazon. Overdrive support is pretty good, at least you get a human response. I’d also like to know why Libby app isn’t available for Fire tablet from Amazon App Store. Are they even updating the Overdrive app any more?

Advert

Advert