Import duties and warranty when buying from Onyx store?

[xxtraloud]

I am confused on these two points.

On shop.boox.com you can select Chine or EU warehouse but in the warranty is mentioned only 1 year and also about custom duties.

1. Any product sold within the EU needs to have 2 years of warranty, it doesn't matter where it's produced.
2. If I buy from the EU warehouse I shouldn't pay any import

Can someone please comment on these two points? I would only buy directly from Onyx because they offer a lot of accessories included otherwise I would buy from the e-reader.de store.

PS: what's the username of the person running the german e-reader shop?

[ottischwenk]

Originally Posted by xxtraloud

1. Any product sold within the EU needs to have 2 years of warranty, it doesn't matter where it's produced.

No - it is Gewährleistung. And you buy from a store outside the EU

2. If I buy from the EU warehouse I shouldn't pay any import

You buy from a Chineese shop.
And the goods in this warehouse are not cleared through customs.

PS: what's the username of the person running the german e-reader shop?

Booxtor.
This is an EU dealer.

[xxtraloud]

Originally Posted by ottischwenk

And the goods in this warehouse are not cleared through customs.

What does that mean, that I should expect to pay around 20% of import fees?

[ottischwenk]

Originally Posted by xxtraloud

What does that mean, that I should expect to pay around 20% of import fees?

I (from Austria) had to pay 20% VAT to custom control.