Problem with author notification in Sony Bookstore

MerLock · 12-19-2008, 10:19 AM

Awhile back, the Sony bookstore added an author notification function. It lets you choose an author and the user would be notified by e-mail if that author had any new books added to the bookstore.

I was wondering if the author notification works for those who use the Sony Bookstore (probably a very limited few). It use to work for me but the function has stopped working about 3 or so months ago. I no longer see anywhere in the bookstore where I can choose an author to add to my list.

Also, when I go to my account to manage these notifications it acts like I don't have any authors on my notification list and that I need to add them first before I can manage them. I know I had added some before it stopped working but even if I want to re-add them now, I can't find where to do it.

I know I should ask Sony Support but thought I'd ask here too.

Thanks!

lilac_jive · 12-19-2008, 11:18 AM

I signed up for it months ago and never got any emails, until I finally got one last week. I have a feeling they are still getting the kinks out.

I just checked mine, if you click "My account", you'll see "Author Notifications" under the newsletters area. Click that to manage it.

BookishDreamer · 12-19-2008, 02:05 PM

It took me a few minutes to find the option to add an author because it's buried. While viewing a book by the author, go into the Author Info tab. The "Notify me of newly added titles by this author" is located there.

Dreamer

lilac_jive · 12-19-2008, 02:17 PM

Oh I just realized that I have not downloaded the newest update for the eBook library, so if you still can't see it under "My Account," that is probably why.

BookishDreamer · 12-19-2008, 03:58 PM

I'm at 2.5.00.09170.

The Author Notifications option under My Account only allows you to delete an author from your list. I don't see a way to add an author there. One annoyance is that the authors in that list are not hyperlinked. You can't click on the name and go to a list of their current available books.

Another issue that may impact author notifications is the author's names themselves. I discovered that there's one entry from Guy Gavriel Kay and one for Gavriel Kay. If you signed up for notifications for Gavriel Kay, then you won't get a notification when a new book is added under the author's real name Guy Gavriel Kay. Very annoying. Similarly, there's one entry for S.M. Stirling and one for S. M. Stirling (space between initials).

I very rarely use the ebookstore so these are things that I've discovered in just the past week. I've e-mailed Sony but have received no response yet.

Dreamer

6charlong · 12-19-2008, 06:03 PM

Quote:

Originally Posted by BookishDreamer

It took me a few minutes to find the option to add an author because it's buried. While viewing a book by the author, go into the Author Info tab. The "Notify me of newly added titles by this author" is located there.

Dreamer

Thanks for the tip. I was trying to add an author notification today, too, but couldn't find how to do it. The prompt sends you to "My Account" but it isn't there.

MerLock · 12-19-2008, 09:34 PM

Interesting.... the day after I posted this, it's working again after months of it not working. I guess they finally worked out the kinks. Thanks again!

lilac_jive · 12-19-2008, 09:39 PM

Quote:

Originally Posted by MerLock

Interesting.... the day after I posted this, it's working again after months of it not working. I guess they finally worked out the kinks. Thanks again!

Good to know. I kind of forgot about it after I never got any emails. I'll add some new authors now.

12-19-2008, 10:19 AM	#1
MerLock Evangelist Posts: 411 Karma: 1034889 Join Date: Nov 2007 Device: none	Problem with author notification in Sony Bookstore Awhile back, the Sony bookstore added an author notification function. It lets you choose an author and the user would be notified by e-mail if that author had any new books added to the bookstore. I was wondering if the author notification works for those who use the Sony Bookstore (probably a very limited few). It use to work for me but the function has stopped working about 3 or so months ago. I no longer see anywhere in the bookstore where I can choose an author to add to my list. Also, when I go to my account to manage these notifications it acts like I don't have any authors on my notification list and that I need to add them first before I can manage them. I know I had added some before it stopped working but even if I want to re-add them now, I can't find where to do it. I know I should ask Sony Support but thought I'd ask here too. Thanks!

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12-19-2008, 11:18 AM	#2
lilac_jive Grand Sorcerer Posts: 5,870 Karma: 27376 Join Date: Dec 2008 Location: Pennsylvania Device: PRS-505	I signed up for it months ago and never got any emails, until I finally got one last week. I have a feeling they are still getting the kinks out. I just checked mine, if you click "My account", you'll see "Author Notifications" under the newsletters area. Click that to manage it.

12-19-2008, 02:05 PM	#3
BookishDreamer Cultural Artist Posts: 1,128 Karma: 12829 Join Date: May 2008 Location: Georgia Device: Sony 505, Kindle 2	It took me a few minutes to find the option to add an author because it's buried. While viewing a book by the author, go into the Author Info tab. The "Notify me of newly added titles by this author" is located there. Dreamer

12-19-2008, 02:17 PM	#4
lilac_jive Grand Sorcerer Posts: 5,870 Karma: 27376 Join Date: Dec 2008 Location: Pennsylvania Device: PRS-505	Oh I just realized that I have not downloaded the newest update for the eBook library, so if you still can't see it under "My Account," that is probably why.

12-19-2008, 03:58 PM	#5
BookishDreamer Cultural Artist Posts: 1,128 Karma: 12829 Join Date: May 2008 Location: Georgia Device: Sony 505, Kindle 2	I'm at 2.5.00.09170. The Author Notifications option under My Account only allows you to delete an author from your list. I don't see a way to add an author there. One annoyance is that the authors in that list are not hyperlinked. You can't click on the name and go to a list of their current available books. Another issue that may impact author notifications is the author's names themselves. I discovered that there's one entry from Guy Gavriel Kay and one for Gavriel Kay. If you signed up for notifications for Gavriel Kay, then you won't get a notification when a new book is added under the author's real name Guy Gavriel Kay. Very annoying. Similarly, there's one entry for S.M. Stirling and one for S. M. Stirling (space between initials). I very rarely use the ebookstore so these are things that I've discovered in just the past week. I've e-mailed Sony but have received no response yet. Dreamer

12-19-2008, 09:34 PM	#7
MerLock Evangelist Posts: 411 Karma: 1034889 Join Date: Nov 2007 Device: none	Interesting.... the day after I posted this, it's working again after months of it not working. I guess they finally worked out the kinks. Thanks again!

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