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Old 03-06-2021, 08:14 PM   #1
citruspeel
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Kobo - cant load ebooks - need help!!
My Kobo Aura One is giving me fits trying to load ebooks. I've had this ereader for a couple of years, with no problem, till recently. Now, when I try to load a book from Calibre, it says "unicode is not defined", and I cant load it.

I use a laptop and USB cord. I have updated my Calibre, I have powered down my Kobo and reset it. I have done a full factory reset of the Kobo, and re-installed the Kobo setup software. Still getting the "unicode is not defined" error message.

Any recommendations??
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Old 03-06-2021, 09:13 PM   #2
davidfor
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We need to see the full error message. Press the copy button on the error message and post the content. From that we can tell exactly were the error is happening in calibre. And should be able to suggest a fix.
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Old 03-06-2021, 11:16 PM   #3
citruspeel
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This is what I am getting. Any help would be GREATLY appreciated!!

calibre, version 5.10.1
ERROR: Unhandled exception: <b>NameError</b>:name 'unicode' is not defined

calibre 5.10.1 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.18362 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.18362')
Python 3.8.5
Windows: ('10', '10.0.18362', '', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: KePub Output (3, 0, 0)
Traceback (most recent call last):
File "calibre\gui2\device.py", line 1284, in dispatch_sync_event
File "calibre\gui2\device.py", line 1556, in sync_to_device
File "calibre\gui2\actions\convert.py", line 81, in auto_convert
File "calibre\gui2\tools.py", line 44, in convert_single_ebook
File "calibre\gui2\convert\single.py", line 82, in __init__
File "calibre\gui2\convert\single.py", line 226, in setup_pipeline
File "calibre_plugins.kepubout.conversion.kepub_output" , line 97, in gui_configuration_widget
File "calibre_plugins.kepubout.conversion.output_config ", line 27, in __init__
File "calibre\gui2\convert\__init__.py", line 67, in __init__
File "calibre_plugins.kepubout.conversion.output_config ", line 55, in setupUi
NameError: name 'unicode' is not defined
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Old 03-06-2021, 11:35 PM   #4
davidfor
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That says you are using the KePub Output with version 3.0.0. You need to update that, plus any other Kobo or Kepub plugins you have installed. And I would recommend updating any other plugins as well.
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Old 03-06-2021, 11:36 PM   #5
citruspeel
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Great - I will give that a try!!
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Old 03-06-2021, 11:48 PM   #6
citruspeel
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WOW - that worked!!! I have been struggling with this issue for ages!! THANKS!!!!!

The Grand Sorcerer is truly a wizard!!
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Old 03-07-2021, 01:04 AM   #7
davidfor
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There should have been notification when the plugin was updated. And we don't update them for no reason. Updating to the latest version is usually a good idea.

And for the record, that error was in the Kepub Output plugin. Which, isn't normally used when sending a book to the device. Where you sending a book that did not have a epub or kepub format? Or have you removed epub from the list of supported formats in the KoboTouch driver?
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