Kindle Fire 7 Can't Connect to Device

sallyn90 · 12-14-2022, 01:45 PM

I keep getting an error communicating with device message even after

Software: Calibre 6.9.0
Device: Fire 7 2022
Device Windows 11 Laptop

1. Uninstalling and Reinstalling Calibre
2. Removing SD
3. Reinserting and Reformatting SD
4. Resetting Fire to Factory settings

Error Code

calibre, version 6.9.0
ERROR: Error: Error communicating with device

C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:336:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o11

Traceback (most recent call last):
File "calibre\gui2\device.py", line 88, in run
File "calibre\gui2\device.py", line 540, in _books
File "calibre\devices\mtp\driver.py", line 219, in books
File "calibre\devices\mtp\driver.py", line 191, in get_driveinfo
File "calibre\devices\mtp\windows\driver.py", line 271, in filesystem_cache
wpd.WPDError: C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:336:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o11

kovidgoyal · 12-14-2022, 09:09 PM

That is an error listing the files in the device storage. This has been known to happen with some
devices when they contain SD cards. If you remove the SD card, you should be fine. You can try reformatting the card
or using a different card as well.

12-14-2022, 01:45 PM	#1
sallyn90 Junior Member Posts: 1 Karma: 10 Join Date: Dec 2022 Device: Kindle Fire 7 2022 and Kindle Paperwhite	Kindle Fire 7 Can't Connect to Device I keep getting an error communicating with device message even after Software: Calibre 6.9.0 Device: Fire 7 2022 Device Windows 11 Laptop 1. Uninstalling and Reinstalling Calibre 2. Removing SD 3. Reinserting and Reformatting SD 4. Resetting Fire to Factory settings Error Code calibre, version 6.9.0 ERROR: Error: Error communicating with device C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:336:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o11 Traceback (most recent call last): File "calibre\gui2\device.py", line 88, in run File "calibre\gui2\device.py", line 540, in _books File "calibre\devices\mtp\driver.py", line 219, in books File "calibre\devices\mtp\driver.py", line 191, in get_driveinfo File "calibre\devices\mtp\windows\driver.py", line 271, in filesystem_cache wpd.WPDError: C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:336:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o11

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12-14-2022, 09:09 PM	#2
kovidgoyal creator of calibre Posts: 45,251 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That is an error listing the files in the device storage. This has been known to happen with some devices when they contain SD cards. If you remove the SD card, you should be fine. You can try reformatting the card or using a different card as well.

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