Touch Kobo can't remember wifi or..do anything...

Zelandi · 08-23-2016, 11:30 AM

What a mess... Well, long story short I got an old but unused/factory-new kobo touch (the ones before touch 2.0). Returning it was not an option and still isn't

My computer would not recognize it (it would say ''set disk in storage E") even though the kobo think it is connected and I did chose ''connect'' on the screen.

I followed the steps on the bottom of this thred: http://www.mobileread.mobi/forums/sh...d.php?t=177591 (formatting a partition on the SD-card inside the kobo)

Now the computer does find Kobo E-reader and I can open it as a folder to drop books in. Everythings fine on that end.

BUT...
...Now the kobo doesn't work. It asks me to chose language, set in the wifi-key and then it downloads updates. Then I get the intriguing option to click ''ok'' with no text or explanation.. and it starts over with the set up. Does not remember wifi-key or language choice etc and goes in a loop. I have no way of reaching anything or just skip setting it up.

It looks a bit different than before the sd-card format; instead of ''set up with wifi''/''set up with computer'' it say ''set up with wifi"/"Don't you have wifi?'' and things like that. It also seem to connect automaticlly with the computer. But it's small changes.

The "Kobo desktop" app on my computer dosn't recognize the e-reader before or after I messed with the internal sd-card.

I figure I managed to ruin something with the formatting, obviously (I am positive I only formatted that fat32 partion though).. it seems my e-reader suffers from short-time memory loss.

Is there anything I can do to get a working e-reader out of this?
I dunno... re-format with a new OS or something like you do with computers?
Or something even easier? Or anything at all?

I'm not very good with computer-stuff but I can usually follow instructions.. as long as Im not expected to write code...

And Im not picky. I want to be able to load books on it rom my compuer, and be able to read the books..if I can change text size and stuff that's nice. But that's retty much what I hope for.

Zelandi · 08-23-2016, 11:56 AM

oh, and I did try to do a factory reset a few times, with that button on the back.

I have windows 10 on the compter, if that makes a differense for any option to fix it.

Cinisajoy · 08-23-2016, 11:59 AM

Quote:

Originally Posted by Zelandi

oh, and I did ry to do a factory reset a few times, with that button on the back.

No clue on how to help. I just hope you didn't spend too much on it.

Though I will give you a laugh. Turns out I am not friends with your co-author. I am friends with his son.

Cinisajoy · 08-23-2016, 11:59 AM

And how can you be 100% sure, it was unused?

Zelandi · 08-23-2016, 12:13 PM

I didn't spend more than I can lose

It came in a sealed, un-opened original package.. behaved like a new product with the only issue of not being seen by the computer (which seems extremely common with the kobo touch.). I can't be 100% sure but I saw no sign that it was not a factory new product. It's probably part of an unsold storage or something.

I found another way to do a factory-reset. It looks like the first time I started it now, I'll try to go through the set up again and see if it remembers it this time.

Haha! No wonder I didn't see you on the friends list..

Zelandi · 08-23-2016, 12:30 PM

*sigh*

OK, the new factory reset worked...sort of. The reader behaves as expected, and I can get to menues and stuff on the reader.
But I'm back to the first issue - he computer won't recognize the e-reader, even after I've pressed ''connect to computer to manage files'' and the kobo say it's connected.

Windows say I shuld insert disk in drive E.

I'll try it on my mac.. or else I guess I can put books on a external sd-card and maybe manage it that way... but it would be nice if things could just work for once.
The kobo desktop app still doesn't find the kobo e-reader. (neither des calibre..or well the computer)

Gotta love technology.

Cinisajoy · 08-23-2016, 12:51 PM

Which windows?

Zelandi · 08-23-2016, 02:07 PM

Windows 10.

Zelandi · 08-23-2016, 02:12 PM

I'll go back to searching for info/posts on the ''computer doesn't recognize kobo" problem. There's quite a lot of posts on that.. so it's either a non-fixable thing, or I'll find my answer somewhere on the internet

For now the kobo works on all other accounts except the connection issue.

Cinisajoy · 08-23-2016, 02:20 PM

Quote:

Originally Posted by Zelandi

Windows 10.

I kind of thought so. It is a known problem with certain Windows 10 editions.

Zelandi · 08-23-2016, 02:41 PM

I'll wait for the big update in a few weeks

I commented on the original thread (where I found the advice to format SD-card), just so that it gets noted that this looping set-up an happen and that the factory-reset reversed it again. (I saw that thread via google and didn't notice it was on this forum before I wrote this thread)

stumped · 10-12-2018, 02:05 PM

Quote:

Originally Posted by Cinisajoy

I kind of thought so. It is a known problem with certain Windows 10 editions.

Sometimes using a usb hub works, when using a usb port does not. That worked for me but it's one of several solutions. Trying different cables, trying a friend's pc.... . And some people have similar issues with other windows versions and other kobos

08-23-2016, 11:30 AM	#1
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	Kobo can't remember wifi or..do anything... What a mess... Well, long story short I got an old but unused/factory-new kobo touch (the ones before touch 2.0). Returning it was not an option and still isn't My computer would not recognize it (it would say ''set disk in storage E") even though the kobo think it is connected and I did chose ''connect'' on the screen. I followed the steps on the bottom of this thred: http://www.mobileread.mobi/forums/sh...d.php?t=177591 (formatting a partition on the SD-card inside the kobo) Now the computer does find Kobo E-reader and I can open it as a folder to drop books in. Everythings fine on that end. BUT... ...Now the kobo doesn't work. It asks me to chose language, set in the wifi-key and then it downloads updates. Then I get the intriguing option to click ''ok'' with no text or explanation.. and it starts over with the set up. Does not remember wifi-key or language choice etc and goes in a loop. I have no way of reaching anything or just skip setting it up. It looks a bit different than before the sd-card format; instead of ''set up with wifi''/''set up with computer'' it say ''set up with wifi"/"Don't you have wifi?'' and things like that. It also seem to connect automaticlly with the computer. But it's small changes. The "Kobo desktop" app on my computer dosn't recognize the e-reader before or after I messed with the internal sd-card. I figure I managed to ruin something with the formatting, obviously (I am positive I only formatted that fat32 partion though).. it seems my e-reader suffers from short-time memory loss. Is there anything I can do to get a working e-reader out of this? I dunno... re-format with a new OS or something like you do with computers? Or something even easier? Or anything at all? I'm not very good with computer-stuff but I can usually follow instructions.. as long as Im not expected to write code... And Im not picky. I want to be able to load books on it rom my compuer, and be able to read the books..if I can change text size and stuff that's nice. But that's retty much what I hope for.

08-23-2016, 11:56 AM	#2
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	oh, and I did try to do a factory reset a few times, with that button on the back. I have windows 10 on the compter, if that makes a differense for any option to fix it. Last edited by Zelandi; 08-23-2016 at 11:59 AM.

08-23-2016, 12:13 PM	#5
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	I didn't spend more than I can lose It came in a sealed, un-opened original package.. behaved like a new product with the only issue of not being seen by the computer (which seems extremely common with the kobo touch.). I can't be 100% sure but I saw no sign that it was not a factory new product. It's probably part of an unsold storage or something. I found another way to do a factory-reset. It looks like the first time I started it now, I'll try to go through the set up again and see if it remembers it this time. Haha! No wonder I didn't see you on the friends list.. Last edited by Zelandi; 08-23-2016 at 12:21 PM. Reason: Fixing spelling issues. Sorry, not used to my new keyboard

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08-23-2016, 11:59 AM	#4
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	And how can you be 100% sure, it was unused?

08-23-2016, 12:30 PM	#6
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	sigh OK, the new factory reset worked...sort of. The reader behaves as expected, and I can get to menues and stuff on the reader. But I'm back to the first issue - he computer won't recognize the e-reader, even after I've pressed ''connect to computer to manage files'' and the kobo say it's connected. Windows say I shuld insert disk in drive E. I'll try it on my mac.. or else I guess I can put books on a external sd-card and maybe manage it that way... but it would be nice if things could just work for once. The kobo desktop app still doesn't find the kobo e-reader. (neither des calibre..or well the computer) Gotta love technology.

08-23-2016, 12:51 PM	#7
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Which windows?

08-23-2016, 02:07 PM	#8
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	Windows 10.

08-23-2016, 02:12 PM	#9
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	I'll go back to searching for info/posts on the ''computer doesn't recognize kobo" problem. There's quite a lot of posts on that.. so it's either a non-fixable thing, or I'll find my answer somewhere on the internet For now the kobo works on all other accounts except the connection issue.

08-23-2016, 02:41 PM	#11
Zelandi Enthusiast Posts: 40 Karma: 2468206 Join Date: Jul 2016 Device: Letto Frontlight/cybook muse	I'll wait for the big update in a few weeks I commented on the original thread (where I found the advice to format SD-card), just so that it gets noted that this looping set-up an happen and that the factory-reset reversed it again. (I saw that thread via google and didn't notice it was on this forum before I wrote this thread)

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