activesync problem

Team7 · 01-13-2005, 12:03 PM

Alright so I reinstalled my windows which means I had to reinstall activesync. I hadnt reinstalled activesync yet but I wanted to sync to my laptop so I just downloaded it really quick off the internet, then when I got time I used the cd because I kept getting this message that said I havent created a profile and my PIM isnt running

. I have since reinstalled off the CD and I still cant seem to figure out how to fix either of these. So basically my PDA doesnt backup at all but I can still sync and install things. Please help. Bob you can relate lol.

Bob Russell · 01-13-2005, 01:11 PM

Team7,
Have you also reinstalled Outlook (the desktop PIM that PPC syncs to)?
You also need to check to make sure that you have the tasks, calendar, notes and contacts conduits selected (turned on) in the activesync options.

Team7 · 01-14-2005, 07:53 AM

Thanks bob. I reinstalled outlook and it works perfectly. I have never used outlook before and I was trying to set up my email but I am not sure about the incoming and outgoing POP3 and the STMP or something. Can you explain how I figure that out. Thanks for your help getting the activsync working!

Bob Russell · 01-14-2005, 09:04 AM

Glad it's working.

Most internet service providers have pop3 servers for mail. You'll need to find out from them what the names of the servers are. There's one name for the incoming mail and one for the outgoing mail. You'll probably have to put in your user name and password also.

There's a wizard that guides you through the process in outlook for setting up accounts, but you still need to know that info from your service provider.

To set it up on your pda, I think the mail app is part of Windows Mobile, so you probably just have to make sure that in activesync options you have turned on the mail sync conduit. (Put a check mark on it.)

Team7 · 01-14-2005, 11:22 AM

well I dont really care about syncing my mail to my PDA I just figured I would get it synced with outlook if I am going to be using the application on my laptop to get my schedules set up. I am using yahoo for email. How do I find the names of the ingoing and outgoing? I used that wizard but I was stumped when it asked me.

Gatton · 01-14-2005, 12:42 PM

Team7, what internet provider do you use? Most of them you can visit their webpage and go to the support section. There they usually have docs on how to set up various email clients. You want to find the section that tells the incoming (Pop) and outgoing (SMTP) addresses.

You can also call and ask tech support. They'd be able to tell you within seconds but depending on your provider it might take a long time to get someone on the phone.

Bob Russell · 01-14-2005, 01:39 PM

Gatton's info is just what you need for the typical ISP (Internet Service Provider).

In addition, though, you mentioned Yahoo.... Is that the web-based service? I don't know if they even have an available POP server that you can use. Usually people get email accts through their internet provider, and that generally works fine with Outlook. You might not be able to use Outlook as a client for Yahoo email service (if it's like the free one.) If it's a paid service, I'd give them a call to find out if you can use Outlook, and to get the server addresses.

Team7 · 01-14-2005, 02:50 PM

ok well mine is just the free yahoo. So Ill just give up. It isnt that big of a deal, just figured Id get the whole outlook program going. Thanks for bearing with me guys but Im giving up. I did get my main problem fixed with my activesync so that is all that matters!

01-13-2005, 12:03 PM	#1
Team7 Zealot Posts: 102 Karma: 257 Join Date: Sep 2004 Location: Greencastle IN Device: Toshiba e755,Samsung i730	activesync problem Alright so I reinstalled my windows which means I had to reinstall activesync. I hadnt reinstalled activesync yet but I wanted to sync to my laptop so I just downloaded it really quick off the internet, then when I got time I used the cd because I kept getting this message that said I havent created a profile and my PIM isnt running . I have since reinstalled off the CD and I still cant seem to figure out how to fix either of these. So basically my PDA doesnt backup at all but I can still sync and install things. Please help. Bob you can relate lol.

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01-13-2005, 01:11 PM	#2
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	Team7, Have you also reinstalled Outlook (the desktop PIM that PPC syncs to)? You also need to check to make sure that you have the tasks, calendar, notes and contacts conduits selected (turned on) in the activesync options.

01-14-2005, 07:53 AM	#3
Team7 Zealot Posts: 102 Karma: 257 Join Date: Sep 2004 Location: Greencastle IN Device: Toshiba e755,Samsung i730	Thanks bob. I reinstalled outlook and it works perfectly. I have never used outlook before and I was trying to set up my email but I am not sure about the incoming and outgoing POP3 and the STMP or something. Can you explain how I figure that out. Thanks for your help getting the activsync working!

01-14-2005, 09:04 AM	#4
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	Glad it's working. Most internet service providers have pop3 servers for mail. You'll need to find out from them what the names of the servers are. There's one name for the incoming mail and one for the outgoing mail. You'll probably have to put in your user name and password also. There's a wizard that guides you through the process in outlook for setting up accounts, but you still need to know that info from your service provider. To set it up on your pda, I think the mail app is part of Windows Mobile, so you probably just have to make sure that in activesync options you have turned on the mail sync conduit. (Put a check mark on it.)

01-14-2005, 11:22 AM	#5
Team7 Zealot Posts: 102 Karma: 257 Join Date: Sep 2004 Location: Greencastle IN Device: Toshiba e755,Samsung i730	well I dont really care about syncing my mail to my PDA I just figured I would get it synced with outlook if I am going to be using the application on my laptop to get my schedules set up. I am using yahoo for email. How do I find the names of the ingoing and outgoing? I used that wizard but I was stumped when it asked me.

01-14-2005, 12:42 PM	#6
Gatton Groupie Posts: 151 Karma: 368 Join Date: Aug 2004 Location: Charlotte, NC Device: Kindle Paperwhite 2021, assorted Fire tablets.	Team7, what internet provider do you use? Most of them you can visit their webpage and go to the support section. There they usually have docs on how to set up various email clients. You want to find the section that tells the incoming (Pop) and outgoing (SMTP) addresses. You can also call and ask tech support. They'd be able to tell you within seconds but depending on your provider it might take a long time to get someone on the phone.

01-14-2005, 01:39 PM	#7
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	Gatton's info is just what you need for the typical ISP (Internet Service Provider). In addition, though, you mentioned Yahoo.... Is that the web-based service? I don't know if they even have an available POP server that you can use. Usually people get email accts through their internet provider, and that generally works fine with Outlook. You might not be able to use Outlook as a client for Yahoo email service (if it's like the free one.) If it's a paid service, I'd give them a call to find out if you can use Outlook, and to get the server addresses.

01-14-2005, 02:50 PM	#8
Team7 Zealot Posts: 102 Karma: 257 Join Date: Sep 2004 Location: Greencastle IN Device: Toshiba e755,Samsung i730	ok well mine is just the free yahoo. So Ill just give up. It isnt that big of a deal, just figured Id get the whole outlook program going. Thanks for bearing with me guys but Im giving up. I did get my main problem fixed with my activesync so that is all that matters!

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