PocketBook Touch Lux 3 ( 626 ) not saving any changes

VasiAl · 12-28-2018, 04:07 AM

Hej,

A week ago my PocketBook started loading on a specific book/page every time I boot it. Whenever I try to wipe it or do a factory reset, part of the process it to reboot, so it just ends up loading that specific page. Whatever new changes I make, like adding or deleting files, they are not saved, somehow it just restores to that specific state. There has been no SD card and no back-ups made

The firmware is from 2015, I downloaded the latest one to try and update it but
- if it's on the device, as mentioned above, when unplugged from the computer it "reboots" and the update file is gone
- if it's on an SD card it gets to about 25% of the update and boots the pocketbook, again it just loads to the specific page and that's it

I tried deleting various cache files and what not, but it's always the same. I tried looking for some way to do a hard reset but I haven't had any luck so far either. Do you have any suggestions?

I'm tempted to just wipe everything from it, but I'm afraid I will just end up with a rather ugly glass coaster

I got it as a "second hand" present and my friend hasn't used it for atleast a year, it was OK for the first month and now this, so I don't expect to receive any help from the suppliers either

Zetmolm · 12-28-2018, 05:48 AM

I had the same problem on my 626 a couple of weeks ago. Tried everything, but nothing worked. Looks like the internal storage has become read-only. I did some googling, and found that this is most likely a hardware issue, requiring replacement of the internal storage. That is possible, but requires a certain expertise. Having this done by a service center would cost a lot more than the reader is worth.

I looked upon this as 'end of life' and took the opportunity to buy a brand new HD3.

12-28-2018, 04:07 AM	#1
VasiAl Junior Member Posts: 1 Karma: 10 Join Date: Dec 2018 Device: PocketBook Touch Lux 3 ( 626 )	PocketBook Touch Lux 3 ( 626 ) not saving any changes Hej, A week ago my PocketBook started loading on a specific book/page every time I boot it. Whenever I try to wipe it or do a factory reset, part of the process it to reboot, so it just ends up loading that specific page. Whatever new changes I make, like adding or deleting files, they are not saved, somehow it just restores to that specific state. There has been no SD card and no back-ups made The firmware is from 2015, I downloaded the latest one to try and update it but - if it's on the device, as mentioned above, when unplugged from the computer it "reboots" and the update file is gone - if it's on an SD card it gets to about 25% of the update and boots the pocketbook, again it just loads to the specific page and that's it I tried deleting various cache files and what not, but it's always the same. I tried looking for some way to do a hard reset but I haven't had any luck so far either. Do you have any suggestions? I'm tempted to just wipe everything from it, but I'm afraid I will just end up with a rather ugly glass coaster I got it as a "second hand" present and my friend hasn't used it for atleast a year, it was OK for the first month and now this, so I don't expect to receive any help from the suppliers either

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12-28-2018, 05:48 AM	#2
Zetmolm Guru Posts: 615 Karma: 2362786 Join Date: Jan 2010 Device: PocketBook Verse Pro Colour	I had the same problem on my 626 a couple of weeks ago. Tried everything, but nothing worked. Looks like the internal storage has become read-only. I did some googling, and found that this is most likely a hardware issue, requiring replacement of the internal storage. That is possible, but requires a certain expertise. Having this done by a service center would cost a lot more than the reader is worth. I looked upon this as 'end of life' and took the opportunity to buy a brand new HD3.

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